Tiago Oliveira

Highly organized and personable Hospitality manager with over 14 years of international experience providing exceptional customer service and leadership in establishments ranging from lounges to fine dining restaurants.

Highly organized and personable Hospitality manager with over 11 years of international experience providing exceptional customer service and leadership in establishments ranging from lounges to fine dining restaurants.

• Accountable for budget control, payroll, profit and loss, and general accounting.
• Recruited new employees and trained them in good work habits, product information, and effective sale techniques.
• A natural leader, able to build productive teams and delegate tasks effectively.
• Highly motivated, goal-oriented professional; a decision-maker skilled in implementing.
• Excellent interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, colleagues, and managers.
• Thorough knowledge of menu offerings, including a variety of gourmet cuisines, spirits, and wine pairings.
• Successful at multitasking while remaining professional and courteous in fast-paced environments.
• Highly proficient at completing restaurant office tasks such as cash outs, daily reports, and schedules.
• Fluent in English, Portuguese and Spanish.

Hotel Restaurant Management Program​​​​​ 2003 - 2006

Hotel School of the Algarve, School of Management, Hospitality and Tourism