Customer Success | Business Intelligence
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I am a seasoned operations manager, consultant, and account manager with over 10 years of leadership, strategic planning, and customer success experience spanning a variety of sectors. Recognized for demonstrating a natural aptitude for motivating teams, optimizing processes, and building strong collaborative relationships, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include strategic planning, sales and account management, customer service, coaching, and project planning and implementation.
Growth-focused and client-centric customer success leader skilled at building teams, and creating innovative strategies that propel business growth. A leader with an exceptional ability to communicate and collaborate cross-functionally. Offers 10+ years in account management, operations, and sales in fast-paced and entrepreneurial environments with top-notch abilities in analytics, operational process improvements and customer service. Biased towards action, and dedicated with keen interpersonal and organizational skills. Experienced with high-growth and early-stage start-ups, restaurant tech and fintech.
