Tmc
Client Care Coordinator and Clinical Aesthetician
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About
A Client Care Coordinator and Clinical Aesthetician with extensive experience in medical aesthetics, administration, and client services. Skilled in coordinating patient care, managing schedules, and ensuring exceptional client experiences in fast-paced medical environments. Recognized for strong communication, organizational ability, and a proven track record in client retention and sales.
Experience
Client Care Coordinator / Medical Aesthetician - INLIV - Calgary, AB
(2024-09)
- Greet and guide patients through their client journey, ensuring a seamless experience from booking to follow-up.
- Coordinate treatment schedules, consultations, and administrative support for medical staff.
- Perform client consultations and support patient education on treatment plans and skincare.
- Maintain accurate patient records, charts, and follow-up documentation.
- Assist with clinic operations including reception, inventory, and client communications.
Lead Medical Aesthetician - SkinScience - Calgary, AB
(2021-04)
- Conduct client consultations (in-person and virtual), developing treatment and skincare plans.
- Provide ongoing client care and follow-up communications to ensure satisfaction.
- Document patient files, maintain accurate records, and ensure compliance with protocols.
- Support clinic operations including scheduling, inventory management, and staff training.
- Deliver exceptional client experiences that drive retention and referrals.
Medical Aesthetician - Age Management Institute - Calgary, AB
(2019-08 - 2021-04)
- Supported physicians and nurses with client care, administrative duties, and procedure prep.
- Managed booking, phones, email inquiries, and patient communications.
- Educated patients on treatments and post-care to support long-term results.
- Ordered and tracked medical skincare and treatment supplies.
Medical Aesthetician / Consultant - Market Mall Dermatology - Calgary, AB
(2018-02 - 2019-07)
- Coordinated patient appointments and assisted with treatment planning.
- Handled administrative duties including phones, scheduling, email management, and inventory.
- Provided consultations to ensure patients were suitable candidates for recommended services.
Medical Aesthetician - Lifepath Wellness Medspa - Chestermere, AB
(2015-09 - 2018-02)
- Conducted consultations and maintained accurate patient files.
- Assisted with front desk operations and product ordering.
- Coordinated patient care to ensure quality service delivery.
Massage Therapist - Home-Based Practice - Calgary, AB
(2010-04 - 2015-08)
- Scheduled appointments, maintained records, and provided personalized client care.
- Ensured a professional, comfortable, and safe treatment environment.
Staffing Consultant - The Aim Group - Calgary, AB
(2012-02 - 2015-03)
- Recruited, interviewed, and coordinated candidates for engineering and construction companies.
- Managed high-volume scheduling, candidate pipelines, and administrative processes.
- Developed strong client relationships and provided outstanding candidate care.
Corporate Recruiter - The Personnel Department - Calgary, AB
(2006-03 - 2012-01)
- Partnered with managers and HR to support staffing needs across multiple offices.
- Handled full-cycle recruitment and coordinated interviews and schedules.
- Produced recruitment marketing strategies to attract talent.
Education
Medical Esthetics – Advanced Medical Esthetics - Medical Esthetics - The Esthetic Institute (2015-04)
Reflexology Level 1 - Reflexology - Cochrane, AB (2016-04)
Massage Therapy Diploma - Massage Therapy - Calgary, AB (2001-09)
