Trisha Marano
Looking to move to Kelowna
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About
A reliable customer service representative with over 5 years of experience providing quality customer support and building strong working relationships. Seeking to take the next step in the career and grow.
Experience
Supervisor - Booster Juice
(2019-04 - 2024-05)
- I enter daily sales reports and financial reports, as well as help train the employees and provide support and assistance.
- In charge of inventory, ordering of stock.
- Decreased costs while increasing revenue.
Supervisor - Booster Juice
(2024-03)
- I enter daily sales reports and financial reports, as well as help train the employees and provide support and assistance.
- In charge of inventory, ordering of stock.
- Decreased costs while increasing revenue.
Receptionist - Kirwin LLP
(2023-05 - 2024-03)
- I check and respond to emails daily; I use ESI Law to open and close client files, as well as write general and trust cheques.
- I am responsible for ordering office supplies; receive, open, and distribute mails.
- I answer and manage incoming and outgoing calls in a multi-line system while recording accurate messages.
- I draft and send correspondence and invoices to clients.
- I assist attorneys by preparing the trial binders.
Receptionist - Heritage Lane Chiropractic & Massage Clinic
(2019-06 - 2019-10)
- Greeting clients, answering phone calls and emails. Responsible for processing payments and claiming insurance.
Hostess - Olive Garden
(2018-06 - 2019-02)
- Receive and record guest reservations. Seats guests in a friendly manner and communicates well with the rest of the team to ensure good service. As well as maintaining cleanliness at the host stand.
Seasonal Sales Associate - Urban Outfitters
(2017-10 - 2018-01)
- Assists customers with their purchases and provides friendly service.
Sales Associate - Joe Fresh, Loblaw Superstore
(2015-07 - 2017-07)
- Confidently interacts with the customers and helps them with their needs.
Education
Legal Assistant - Legal Assistant - ABM College (2022-06 - 2023-06)
Bachelor - Sociology - University of Alberta (2018-09 - 2021-04)
High School Diploma - Harry Ainlay High School (2018)
High School Diploma - Balfour Collegiate High School
