Tyler Barnes
Applications Analyst - TMS
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About
Application Analyst with 7+ years of experience supporting Transportation Management Systems (TMS) within 3PL and logistics environments. Proven track record of troubleshooting complex system issues, managing high-volume support queues, and supporting EDI/API integrations with external partners. Strong ability to bridge IT and operations, support system rollouts, and collaborate with cross-functional teams to improve performance and reliability.
Experienced in client onboarding, process documentation, and continuous system optimization.
Experience
Application Analyst / Systems Support at Canada Cartage (2025-07 – Present)
Provide day-to-day support for TMS systems in a 3PL environment with focus on troubleshooting, EDI integrations, and client onboarding.
- Provide day-to-day support for TMS systems in a 3PL environment
- Act as primary contact for troubleshooting and ticket resolution
- Support EDI integrations with external partners
- Collaborate with IT, Operations, and Customer Service teams
- Assist onboarding and system integration of new clients
- Document SOPs and workflows
- Support system configuration, testing, and rollouts
- TMS implementation - Rose Rocket
- Internal softwares development for improving process workflow
Senior Support Specialist, TMS Integrations at Isaac Instruments (2022-01 – 2024-07)
Supported TMS integrations across multiple platforms with high-volume ticket management and API/EDI troubleshooting.
- Supported TMS integrations (Truckmate, TMW Suite, McLeod)
- Managed high-volume ticket queues with SLA adherence
- Troubleshot API and EDI integration issues
- Liaised between clients and development teams
- Supported deployments and system rollouts
TMS Systems Analyst at National Fast Freight (2021-04 – 2022-01)
Developed dashboards and reporting tools to improve operational efficiency and provided system support.
- Developed dashboards and reporting tools
- Improved operational efficiency through automation
- Provided system support and troubleshooting
Systems Analyst at Maritime Ontario (2018-01 – 2021-04)
Developed reports and applications with focus on SQL development, Power BI, and systems implementation.
- Crystal reports
- SQL development
- Power BI development
- Applications implementation
Education
Sheridan College - 2014
Associates degree in Computer programming
