Manmohit Singh

I am a detail-oriented and analytical Application Support Analyst with a background in Computer Science and IT support, bringing 4+ years of experience in troubleshooting, system analysis, and technical problem-solving. My expertise lies in diagnosing software issues, optimizing application performance, and providing end-user support to enhance business operations.

With a postgraduate diploma from Ontario, Canada, I have honed my skills in SQL, system integrations, and cloud-based applications, making me adept at working in fast-paced, technology-driven environments. I am passionate about improving user experiences through proactive issue resolution and process automation.

I am eager to leverage my technical knowledge and problem-solving abilities to contribute effectively to a dynamic team.

• Provided technical support and troubleshooting for enterprise applications, ensuring minimal downtime and optimal performance.
• Diagnosed and resolved software, database, and system integration issues while collaborating with development teams for escalations.
• Managed SQL queries for data extraction, performance tuning, and troubleshooting application-related database issues.
• Worked closely with cross-functional teams to support cloud-based applications, system updates, and deployments.
• Documented recurring issues and developed knowledge base articles to improve user self-service and reduce support requests.
• Assisted in system upgrades, patches, and automation to enhance efficiency and security.
• Delivered end-user training and support, ensuring smooth adoption of new technologies.

Postgraduate Diploma in cyber security

Loyalist college, Ontario, Canada | 2024

Bachelor of Computer Science bachelor in computer applications , India | 2019

✅ Focused on IT support, software troubleshooting, databases (SQL), and system analysis

✅ Gained hands-on experience in application support, cloud technologies, and problem-solving