Technical support specialist - Network analyst
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Experienced Technical Support Specialist with expertise in network analysis, troubleshooting, and cloud solutions. Proficient in managing network infrastructures, diagnosing issues, and ensuring optimal performance. Skilled in TCP/IP, DNS, DHCP, VPN, VLANs, and network security protocols.
Experienced with tools like Wireshark and SolarWinds for network monitoring and fault isolation. Strong background in Microsoft technologies, including XML, PowerShell scripting, Active Directory, and Windows Server administration. Knowledgeable in Microsoft Azure services, cloud-based networking, and hybrid cloud architectures.
Adept at configuring and supporting routers, switches, firewalls, and cloud resources. Excellent communicator, dedicated to delivering efficient solutions and exceptional customer support.
provided support for more than 2 years in an IT networking company “Universal Info Tech” in India intern as a Network analyst in sysplore, Mississauga.
Held the position of manager and the supervisor of Circle K store in Brampton
Post Graduation in Wireless Networking from Lambton College, Mississauga, ON, Canada.
bachelor In computer applications
