Veeral Patel
Entry-level IT support professional
Talent
Mississauga, Peel region, CanadaMember since June 7, 2026
Technical Support & TroubleshootingHardware & Software InstallationDevice Setup & ConfigurationCustomer Service & CommunicationAsset Inventory ManagementPoint of Sale (POS) SystemsWindows & Basic NetworkingProblem-solving
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Technical Support & TroubleshootingHardware & Software InstallationDevice Setup & ConfigurationCustomer Service & CommunicationAsset Inventory Management
About
Entry-level IT support professional with hands-on experience assisting users with hardware, software, and technical troubleshooting. Skilled in diagnosing issues, configuring devices, and delivering customer-focused solutions in fast-paced environments. Strong communicator with a solid foundation in IT support and a commitment to continuous learning.
Experience
Retail Sales Associate / Technical Support at Canada Computers
- Served as the first point of contact for customer technical issues, providing troubleshooting and resolution for hardware and software concerns
- Configured desktops, laptops, and peripherals based on customer requirements
- Assisted customers in selecting appropriate technology solutions based on needs and budget
- Maintained accurate inventory records and supported stock management processes
- Delivered high-quality customer service in a fast-paced retail environment
Sales Associate at Toys "R" Us
- Provided customer support and assisted with product inquiries and purchases
- Operated POS systems to process transactions efficiently and accurately
- Maintained organized store displays and ensured a positive shopping experience
Education
Diploma in Information Technology – Seneca College
Skills
Entry-level IT support professional
