Vijetha Murakonda
Scheduling Co-ordinator
Talent
Kitchener, WaterlooMember since February 14, 2023
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About
- Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
- Entered information into system to update status reports using AVAROS.
- Communicated with clients and caregivers to inform of schedule changes, cancellations, or additions.
- Utilized MS Office and Excel to analyse data and create spreadsheets.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Provided reminder calls to clients prior to scheduled visits.
- Interviewed individuals to complete documents, case histories or forms.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Copied and faxed important information for patient and client records.
Experience
Organized Scheduling Coordinator with a proactive attitude regarding production scheduling coordination. Over four years of experience that includes office management, accounting, accounts receivable, invoicing, dispatching, database management, and managing appointments. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes.
Education
- Communication and use of IT systems in Healthcare.
- Knowledge of Medical Terminology, Patient Care, and Patient Safety.
- Learned different aspects of Healthcare Leadership, Ethics, and Cultural Competence.