Vincent Lee

My professional journey is defined by a simple philosophy: translating complex business needs into high-impact, actionable solutions. With over 12 years of experience managing large-scale healthcare, technology, and information management projects, I specialize in bridging the gap between technical implementation and strategic objectives.

​Currently, I lead service delivery at Canada Health Infoway, where I direct full-lifecycle Agile processes and execute comprehensive roadmaps for national digital health services like PrescribeIT®. I thrive in regulated environments, ensuring that innovation always meets the highest standards of functional and non-functional requirements.

​Key Areas of Expertise:

• ​Product & Project Management: Directing SDLC, Agile/Scrum methodologies, and roadmap strategy to accelerate delivery velocity.
• ​Business Analysis: Expert-level requirements elicitation (BRD/SRD), gap analysis, and process mapping for high-priority systems.
• ​Technical Ecosystems: Leveraging tools like Jira, Azure DevOps, SQL, and FHIR to drive digital transformation in healthcare.
• ​Strategic Leadership: Aligning cross-functional stakeholders and managing vendor relationships to deliver complex IM/IT initiatives.

Professional Experience Summary

• ​Canada Health Infoway (2022–Present): Currently serving as Manager, Service Delivery, where you direct full-lifecycle Agile processes and strategic roadmaps for national digital health services like PrescribeIT®. Previously, as a Senior Business Analyst, you managed functional and non-functional requirements to ensure alignment with national healthcare objectives.
• ​Ontario Health (2016–2022): Spent over six years as a Senior Business Analyst spearheading the SDLC for the Health System Insights (HSI) platform and managing complex IM/IT initiatives across the Care Coordination portfolio. You also authored critical documentation for systems like the Ontario Renal Reporting System (ORRS).
• ​Financial & Data Analysis (2003–2016): * RPM Technologies: Served as a Business Analyst ensuring financial systems met strict banking industry standards and regulatory compliance.
  • ​IBM Canada: Worked as a Securities Data Analyst, performing deep-dive analysis to ensure data accuracy and operational efficiency.
  • ​RBC: Acted as an Account Service Agent supporting national mortgage operations and balance reconciliation.

University Education

• ​Bachelor of Arts: City Studies and International Studies from the University of Toronto.

​Professional Certifications

• ​Healthcare Technology: HL7 FHIR Fundamentals.
• ​Cloud & Infrastructure: Microsoft Azure Fundamentals.
• ​Leadership & Strategy: Adaptive Leadership and Human-Centered Design.
• ​Financial Services: IFIC (Investment Funds in Canada).