Wayne Wolfe

As dedicated and results-driven African Nova Scotian professional with extensive experience in facilities management, I am seeking a challenging position managing Facilities/Operations. Leveraging a proven track record of overseeing comprehensive maintenance programs, optimizing facility operations, and leading cross-functional teams, I aim to contribute to the enhancement and efficiency of the university’s physical infrastructure while ensuring a safe and conducive environment for students, faculty, and staff.

SUMMARY OF QUALIFICATIONS Eleven years’ management experience at large institutions, including facilities and student housing at a university. Broad knowledge and experience in the management of complex programs. Extensive experience evaluating resource utilization.

Experience with building and maintaining general and procurement expense budgets. Logistical lead for successful set up of large events including convocation, conferences, special events and summer residence rental program. Working autonomously, including responsible and effective decision making.

Collaborative team player, while leading large teams. Excellent interpersonal and written and verbal communication skills. Commitment to equity, inclusion, and diversity. Easily adaptable to change. Displays patience, kindness and a good sense of humor.

MS Office and various databases, most recently Starraz.

Custodial Coordinator for Facilities Management at St Mary’s University (2019-02 – Present)

• Responsible for planning custodial service delivery of the entire University Campus, including Athletic Centre and Student Residence.
• Leadership of 30 unionized full-time custodial staff including two Lead Hands plus 27 summer students. This includes scheduling, performance and issues management, and assisting with hiring and staff transfers.
• Managing expense budget and procurement of supplies and equipment.
• Providing training and development to enhance performance levels and team participation.
• Implementing and training staff on Custodial policies, Safe Work Practices, Cleaning Standards and new equipment.
• Implementing the University's and Departments' Occupational Health and Safety Program.
• Coordinating the logistical set-up of conference facilities and special events for internal and external stakeholders.
• Inspecting buildings and staff areas for compliance with custodial standards, practices, and stakeholder satisfaction.
• Coordinate the transition from academic year to summer operations at student residence.
• Identifying potential custodial and maintenance problems and assigning custodial staff to address or reporting to the appropriate Manager for action.
• Arranging for equipment maintenance through contractors.
• Receiving and processing written and voicemail requests for special work.
• Meeting with stakeholders and the custodial team to discuss quality control, cleaning methods, improvement strategies, conference issues, setups, special projects, etc.
• Providing recommendations to the Custodial Manager on equipment maintenance and new cleaning methods.
• Providing reports to the Custodial Manager regarding planned assignments, planned special projects and equipment purchases.
• Approving, compiling, and submitting overtime, sick leave and vacation time for payroll on a biweekly basis to the Financial Coordinator

Linen Distribution Manager at Compass Group Canada, Members of Crothall Healthcare (2013-11 – 2019-02)

• Leadership of laundry and linen services for all NSHA HRM Healthcare Facilities, IWK Hospital, Shannex, Northwood, and St. Vincent’s Home.
• Supervised 20 employees across all client locations.
• Daily rounds/trips to all locations to oversee and optimize linen and laundry operations.
• Maintaining updated knowledge and execution of company changes or new services.
• HR Administration related to Payroll, scheduling and personnel-related administration.
• Communicating with supervisors, co-workers, employees, and clients related to operations and issues management.
• Conducted orientation training and in-service training, explaining policies, work procedures and demonstrate use and maintenance of equipment.

Diploma in Business Information Technology – Nova Scotia Community College (2001 – 2001)

Diploma in Computer Programming – Red River Community College (1997 – 1997)

First year in Arts and Science – St. Mary’s University (1996 – 1996)