Yehor Dankov

Motivated, reliable, and active entry-level candidate with hands-on experience in online sales, customer service, order coordination, negotiation, and delivery logistics. Experienced in communicating with customers in Belgium and the Netherlands, discussing products and pricing, supporting purchases, and coordinating orders. Canadian volunteer experience supporting concerts, community activities, and charitable events.

A fast learner with a strong work ethic, positive attitude, and genuine desire to learn new skills. Comfortable working independently or as part of a team.

Online Sales & Customer Service Representative - Vlad Koval - Warsaw, Poland | Remote / Online

(2021)

• Communicated with customers in Belgium and the Netherlands through online messaging and responded to product and order questions.
• Presented products, discussed pricing and availability, and supported customers through the purchasing process.
• Negotiated with customers while maintaining professional, friendly, and solution-focused communication.
• Processed customer orders and coordinated delivery logistics to support accurate and timely fulfilment.
• Developed practical experience in online sales, customer service, relationship building, problem solving, and logistics coordination.

Event & Community Volunteer - Edmonton, Alberta | Canada - Edmonton, Alberta

• Supported the organization and operation of concerts, community events, and charitable activities.
• Assisted with event setup, coordination, attendee support, and general event tasks.
• Worked cooperatively with volunteers and demonstrated reliability, flexibility, and a positive attitude.

Canadian secondary school studies - Harry Ainlay High School

Secondary education completed in Ukraine - School #52