Zizou_tns

Proactive, customer-oriented sales associate with 4 years of experience in reputable stores. The quality of my advice and my commitment to customer service have earned me 3 "Passion Sales" awards.

Associate, Sales - BUREAU EN GROS - LaSalle

(2024-12)

• Selling telecommunications products and services (phones, accessories, and mobile plans) for Bell, Virgin, and Lucky.
• Building relationships with customers, ensuring every customer leaves satisfied, and following up to foster loyalty.
• Meeting sales targets while staying informed about new offers to provide better advice.

Associate, Sales - OSL RETAIL SERVICES INC - Laval

(2023-08 - 2024-12)

• Experience and skills in selling phones, accessories, and mobile plans. (Bell, Virgin, Rogers, Fido, Telus, Koodo)
• Supporting a sales team to meet and exceed monthly sales targets.
• Being responsible for the overall operational excellence of the store during the manager's absence and maintaining it.
• Advising customers on electronic products.
• Calling customer service (issues during a sale, adjusting prices, etc.).
• Opening/closing the cash register.
• Working across multiple stores in Laval.

Associate, Sales - GLENTEL INC (Wave sans fil Centre Eaton) - Montréal

(2023-01 - 2023-06)

• Training with SPP (Rogers, Fido, Chatr)
• Training with OneView and Ordermax (Bell, Virgin Plus, Lucky Mobile)
• Administrative skills: Opening and closing the kiosk, transferring merchandise to other stores via Purolator, accepting parcels, balancing the cash register, arranging the kiosk according to the planogram, weekly inventory count, etc.
• Managing the store independently.

Associate, Sales - The Source (Bell) Electronics Inc - Montréal

(2021-10 - 2022-11)

• Creating an engaging shopping experience.
• Discovering customer needs, recommending products, and following up with customers.
• Contributing to team success by meeting monthly sales targets for consumer electronics, mobility, and residential services.

Bachelor's Degree - Marketing - HEC Montréal (2025)

Certificate - Relationship Sales - HEC Montréal (2022)

Diploma - Commerce Management - Collège Lasalle (2023)

Diploma - Accounting Management - Cegep de Maisonneuve (2022)