Zyuro Murata

I am fit, organized, punctual, and have experience working as a warehouse worker and in customer service. I coordinated transfers on materials between warehouses and checked inventory. I possess good communication, and interpersonal skills. I productively resolved 65+ customer disputes in a month, mostly in a fast-paced retail setting. Being a fast learner, I can perform well in any job and I am eager to grow in my career.

Bilingual (English/Spanish) Customer service agent Dec 2021 – Aug 2022

Doordash

• Training and educating delivery people • Resolving customer issues • Investigated inquiries • Processed payment to relevant parties • Maintained up to date knowledge of services

Warehouse associate Nov – Dec 2021 Tai Loy

• Coordinated transfers of materials between several warehouses • Arranged heavy products (25kg and over) • Prepared orders to be pick up • Ensure all orders are entered accurately into computer systems

Warehouse worker Aug 2020 – Sep 2021 Corporación de Industrias y Servicios de Pacífico SAC

• Received shipments and stored goods in warehouse • Arranged heavy products (23kg and over) • Inspected and researched all discrepancies in inventory and tracking • Safely used warehouse equipment

Food counter attendant Dec 2019 - Jul 2020

Bembos

• Clean and sanitize kitchen items • Take and serve customers orders at counters • Stock refrigerators • Prepare, heat and finish food items • Maintain inventory and records of food, supplies

Food service counter May – Dec 2019

Rocky’s Chicken Grill

• Package take-out food • Prepare dishes for customers • Ensure food service and quality control • Clear and clean tables, trays and chairs • Sanitize and wash dishes and other items by hand

High School Mar 2005-Dec 2018

Colegio San Felipe

Management and International Business Aug 2019 – At the present

Universidad Peruana de Ciencias aplicadas (UPC) (3rd semester)

Technique and Storage System Course Nov 2021

Manos dinámicas- CETPROP “Tecnología Centralizada”