Kiran Farooq

Warehouse Packer & Customer Service Professional

Calgary, AlbertaMember since October 18, 2023

Excellent customer service and communicationStrong administrative and organisational skillsMS Office (Word, Excel, PowerPoint, Access)Warehouse packing and order fulfilmentCash handling and payment processingActive listening and problem solvingStrong interpersonal and communication skillsQuick learner with a positive attitudeAbility to handle challenges calmly and professionallyConfident in customer interaction and teamworkGood organisational and management skills

About

Highly motivated and reliable professional with experience in customer service, warehouse operations, and administrative support. Strong organisational and communication skills with the ability to work efficiently in fast-paced environments. Proficient in MS Office and known for excellent time management, teamwork, and adaptability. Seeking a role in the UK where I can contribute positively to the organisation while continuing to develop professionally.

Experience

Warehouse Packer - Canada

(2021-01 - 2023-12)

Packed and prepared orders accurately for dispatch in a fast-paced warehouse environment
Checked products for quality, quantity, and damage before packing
Met daily targets while maintaining high accuracy standards
Followed health and safety procedures to ensure a safe working environment
Worked efficiently as part of a team to meet deadlines
Maintained cleanliness and organisation of the work area

Customer Service Assistant - Canada

(2020-01 - 2021-12)

Delivered high-quality customer service by addressing inquiries and resolving issues effectively
Maintained accurate records and documentation
Supported training activities and encouraged participation
Used multimedia and digital tools to support learning and communication
Analysed existing methods and suggested improvements for better efficiency

Sales Representative (Credit Card Services) - Canada

(2017-01 - 2017-12)

Promoted and explained credit card products to potential customers
Assisted customers with credit card applications and documentation
Built strong customer relationships through professional and confident communication
Met daily and monthly sales targets in a fast-paced environment
Ensured accuracy and confidentiality when handling customer information
Provided excellent customer service by answering queries and resolving concerns

Visual Merchandiser - Winners - Canada

(2015-08 - 2016-10)

Operated cash registers and processed cash, debit, and credit transactions accurately
Redeemed coupons and applied discounts correctly
Assisted customers with product and pricing information
Maintained a clean, safe, and organised working environment
Followed company policies and health and safety procedures
Designed and maintained attractive visual displays to maximise product appeal and drive sales
Followed brand guidelines and seasonal themes to create engaging in-store presentations
Replenished stock and ensured merchandise was displayed neatly and correctly