Marin Tsvetkov

Experienced Laundry Specialist with over 10+ years in luxury hospitality (river cruises) plus a current hands-on role serving a UHNWI/VVIP household service in Saudi Arabia. Expert in guest laundry pickup and delivery, luxury boutique fabrics, stain removal, pressing, and traditional Arabic garment care. Supplemented by formal Laundry Management and AI in Hospitality training. Discreet, reliable, and accustomed to VIP service expectations.

Laundry Assistant at Forty Investment Ltd. (2021-08 – Present)

• Provide dedicated laundry services for a UHNWI VVIP person in a private household setting
• Perform daily guest laundry pickup and delivery – collect garments, log each item, and return perfectly pressed, hung, or folded
• Hand-wash and machine-wash luxury boutique clothes (designer silk blouses, cashmere sweaters, high-end cotton shirts)
• Specialist care for traditional Arabic clothing – thobes, ghutras, bishts – using correct temperatures and pressing techniques
• Treat stubborn stains (oil, perfume, sweat, food) using appropriate gentle methods
• Operate industrial-grade washing machines, dryers, and professional steam irons or presses
• Maintain absolute discretion in a private home environment

Laundry Master at Scenic Catering AG (Luxury River Cruises) (2019-03 – 2020-03)

Managed all laundry operations for a luxury cruise vessel serving high-net-worth guests.

• Performed daily guest laundry pickup – visited suites, collected laundry bags, and logged each item by room number and fabric type
• Delivered clean laundry directly to guest suites on time
• Handled delicate fabrics (silk, wool, cashmere) using appropriate cycles
• Operated industrial washers, dryers, flatwork ironers, and steam presses

Laundry Master – Vessel "Scenic Jasper" at Scenic Catering AG (2018-04 – 2018-11)

• Same responsibilities as above
• Developed a stain treatment log to track recurring issues

Laundry Master – Vessel "Thurgau Ultra" at River Advice AG (2017-02 – 2018-03)

• Responsible for all laundry processing for guests and crew
• Trained junior staff on folding techniques and machine maintenance

Laundry Master at Sea Chefs River Cruises Ltd (2016-03 – 2017-01)

• Specialized knowledge of detergents, cleaning agents, and industrial laundry machinery

Superintendent, House Manager at Sharlopov Hotels EAD, Ecohouses (2009-10 – 2013-11)

Special attention to rural and eco-tourism.

• Reservations, work with tour operators, accommodation, contracts
• Participation in tourism fairs, work with staff
• Accounting
• Conducting business correspondence, contacts with corporate clients and companies
• Property management, staff training

Bachelor's Degree in Tourism (Faculty of Economics) – Agricultural University, Plovdiv, Bulgaria (2007-09 – 2011-11)

Secondary Technical Education in Electrical Machines & Apparatus – TEE "Lenin", Plovdiv, Bulgaria (1989-09 – 1993-07)