Wambrechtshamer Wanta

In my profesional field I am curiousm serious, creative and discret woman

I offer exceptional results both in the organization of events and in time management.

Working unnder pressure is not a problem for me and I am always ready new work and task challenges.

Empathic and skillful will be a valuable asset to discover.

ERMITAGE WELLNESS & SPA - HOTELS

Schönried, Bern, Switzerland 01/2022 - 09/2022

F&B ASSISTANT

• Customer Service in the different restaurants of the hotel, receiving and placing the customers to their tables, ordering and recommendation of wines.
• Translation of the day menu, á la carte and all items of the beverage seccion.
• Control and organization of the wine cellar.bfd
• Control the beverage and food deliveries.

Til programmation

• Control the monthly and annual inventory.
• Adjustment of the wine cart together with the Sommelier and the Vicedirector.
• Ordering Beverage and non food products according to the IG-Regulations.

EXPERIENCE

YAVOY VOLANDO DELIVERY SERVICE.

San Lorenzo de El Escorial, Madrid, Spain 2021

FOUNDER OF THE DELIVERY SERVICE COMPANY

Delivery of food, beverage and all different types of basic necessities items from a variety of shops.

• Meetings to set partnerships with different companies.

Staff recruitment and hiring process.

• Orders and deliveries control.

KU4TRO OÁSIS GASTRONÓMICO

San Lorenzo De El Escorial. Madrid 2019

• Advise and create the Delivery Service applying a letter for each citizen with maximum security and efficiency during the Covid-19 period.
• Administrative work ( write payroll, make bank deposits)

HOMEAWAY. VRBO

(Madrid, Spain 01/2019 - 07/2019 )

• Booking agent and customer service in the German and English rental department team for holidays homes, büros.
• Check-in and Check-out of the bookings, recepcion and communication with the customers.
• Dealing with the complaints and finding a satisfactory solution for the customer.
• Working with the SAP software as a data operative base

BOOKING AGENT AT NH HOTEL GROUP CENTRAL

( Madrid, Spain 12-2017/07- 2018)

Booking agent and customer service in the German and English department team

Replying emails in English, German and Spanish to any of the different Hotels NH

Hotels, S.A has around the globe.

Provide relevant information about hotels and offered services.

Working with the SAP software as a data operative base

Minutes and Event Management Euroinova Jan 2021 - May 2021

Tourismus Kurs Homeaway & Vrbo. Jan 2019 - July 2019

High School I. E.S. Arcebispo Xelmirez I Sept 2009 - Juni 2011