谢昊洋

MBA graduate with a business administration background and hands-on experience in service operations, client communication, market research and data-supported project work. Experienced in coordinating cross-border service processes, recording customer requirements, following up on operational milestones and ensuring accurate documentation. Able to support operations, customer service, business analysis and project coordination roles in multinational environments; proficient with Excel, Python, SQL and Tableau.

Cross-border Service Operations Specialist at Chengdu Chinaedu (2025-08 – 2026-05)

• Coordinated Singapore-based study-abroad service processes, including airport pickup, accommodation, school enrollment and local settling-in support for clients.
• Handled client communication, requirement recording and end-to-end follow-up to ensure service milestones were completed accurately and on time.
• Organized application and service documents before and after key milestones, supporting decision-making and improving process transparency for clients.
• Supported local school and service resource expansion in Singapore, assisting marketing promotion, service conversion and partner communication.

Market Analysis Assistant Intern at Guolian Securities (2021-02 – 2021-06)

• Organized securities market, fund and client-related data to support daily investment research analysis and business material updates.
• Assisted with client document filing, market information collection, competitor research and industry trend tracking.
• Monitored macroeconomic trends, A-share market movements and sector developments, summarizing key insights for internal reference.
• Supported securities business workflows and compliance material preparation, improving the accuracy and completeness of documentation.

Master of Business Administration in MBA – London Metropolitan University (2025-08 – 2026-01)

Bachelor of Business Administration in BBA – University of Sunderland (2021-01 – 2023-01)