Senior IELTS Instructor | International Education Consultant & Institutional Project Lead at Shandong New Oriental Education (2023-04 – 2026-06)
- Advised students and families on overseas study planning, destination and university options, and application preparation based on individual academic goals.
- Supported students across different stages of their overseas education journey, from initial planning and institution selection discussions to language preparation and application support.
- Worked with study-abroad consultants and student service teams to align students' language preparation with university application timelines and admission requirements.
- Built trusted relationships with students and parents through regular consultations, progress reviews and tailored guidance, developing a strong understanding of Chinese families' overseas education decision-making process.
- Delivered IELTS workshops, overseas education seminars and parent sessions, supporting student engagement and recruitment-related activities.
- Ranked No.1 in the IELTS Speaking team performance assessment in 2024; helped a student improve their IELTS Speaking score from 5.5 to 7.5 through targeted one-to-one coaching over one month.
Selected Higher Education Partnership Project at Shandong New Oriental Education (2024-03 – 2026-06)
English for Academic Purposes (EAP) Programme – Shandong Agricultural University
- Led New Oriental's EAP partnership project with Shandong Agricultural University.
- Coordinated programme delivery, student engagement, quality control and progress tracking for 150+ students.
- Liaised with university staff on programme delivery, student progress and day-to-day issues.
- The programme achieved an approximate 97% pass rate.
International Business Development Consultant (Project-based) at Shandong Eternal World, China (2024-03 – 2026-06)
- Researched overseas markets and identified new business opportunities through targeted client outreach and cross-border communication.
- Developed and managed B2B client relationships, gathered customer requirements and supported ongoing cooperation with international partners.
- Coordinated project delivery between overseas clients, technical teams and internal departments, resolving issues and maintaining effective communication throughout the partnership lifecycle.
- Represented the company at international exhibitions, presented solutions to prospective clients and followed up on potential partnership opportunities.
Operations & Marketing Manager at Jinan Sanyi Entertainment & Culture Co., Ltd., China (2021-10 – 2023-03)
- Managed a 12-person team, overseeing daily operations, task allocation, staff training, development and performance management.
- Helped build operational processes, customer service procedures and internal workflows during the company's early-stage growth.
- Planned and delivered online and offline marketing campaigns, promotional events and partner activities across Douyin, Xiaohongshu and Meituan to support customer acquisition and retention.
- Built and maintained relationships with external partners, coordinating joint promotions, events and day-to-day cooperation.
- Analysed operational performance data and adjusted staffing, workflows and promotional activities to improve business efficiency and support growth.
IELTS Instructor at New Channel International Education, China (2020-10 – 2021-10)
- Delivered IELTS programmes for 200+ students and provided ongoing academic support.
- Worked with education consultants and marketing teams on student events and education service promotion.
IELTS Instructor at Longre Education, China (2019-03 – 2020-01)
- Contributed to IELTS teaching materials and curriculum development and provided structured feedback on student progress.
