Angel Salguera

Logistics & Operations Coordinator with more than three years of hands-on experience improving supply chain operations, coordinating third-party logistics providers, and managing international fulfillment processes. Throughout my career, I've focused on refining workflows, strengthening WMS and ERP integrations, and using operational KPIs to uncover inefficiencies and drive continuous improvements. I have also managed reverse logistics (RMA) processes while consistently supporting a 98% on-time delivery rate.

Comfortable navigating fast-paced, high-growth environments, I bring a practical approach to technical troubleshooting, vendor relationships, and process optimization, always with an eye on operational efficiency and service quality.

Senior Operations & Logistics Specialist at TWW S.A.S (2023-08 – 2026-05)

• Strategic 3PL & Carrier Management: Spearheaded end-to-end e-commerce fulfillment and reverse logistics workflows by managing strategic relationships with 3PL partners and global carriers, significantly reducing transit times.
• Performance Analytics & KPI Management: Engineered and monitored real-time logistics dashboards to proactively identify supply chain bottlenecks, consistently achieving a 98% On-Time In-Full delivery benchmark.
• Process Engineering: Analyzed Warehouse Management System (WMS) data and operational feedback to design continuous improvement initiatives, enhancing warehouse throughput and operational efficiency.

Operations & Logistics Analyst at FOUNDEVER (2022-11 – 2023-08)

• Systems & Data Integration: Orchestrated complex logistics operations by synchronizing order and shipment workflows between external 3PL providers and internal ERP/TMS systems for high-volume execution.
• Incident Management & SLA Compliance: Directed the technical resolution of high-impact logistics incidents, maintaining rigorous service standards for high-volume consumer electronics fulfillment and inventory distribution.
• Workflow Automation: Automated order transmission and exception-handling processes between logistics partners and internal teams, reducing manual intervention and error rates.

Academic High School Diploma – Agustín Fernández District School (2021)

Administrative Assistant Technician – SENA (2021)