Avny Prieto

Customer-focused bilingual professional fluent in English (B2+) and Spanish, with strong communication, problem-solving, and interpersonal skills. Experienced in providing exceptional customer service in fast-paced environments, handling customer interactions with professionalism and empathy. Adaptable, reliable, and committed to delivering outstanding customer experiences while contributing to team success.

Customer Service Associate - Mi Papelería y Mucho Más

(2025-01)

• Delivered exceptional customer service in a fast-paced retail environment.
• Assisted customers by identifying their needs and recommending suitable products.
• Handled cash and card transactions with accuracy and professionalism.

Customer Service Associate - Okey Plus

(2024-01 - 2025-12)

• Delivered exceptional customer experiences and assisted customers with purchases.
• Processed cash and electronic payments accurately.
• Managed inventory, restocked shelves, and organized merchandise.

Sales & Customer Service Associate - Totto

(2023-01 - 2024-12)

• Delivered exceptional customer service and personalized shopping experiences.
• Assisted customers with product selection and recommendations.
• Processed cash and electronic payments accurately.

English Proficiency - ParroGlot Academy (2024-01 - 2025-12)

High School Diploma - I.E.M Nacional (2023-12)