Analista de procesos
Solicita un presupuesto sin compromiso
Profesional en Administración Informática, bilingüe Inglés-Español, con dedicación en áreas de servicio al cliente, back office y tareas administrativas hacia el uso de análisis de datos, mediante el uso de diferentes plataformas, con enfoque a resultados.
Specialized Customer Service Agent in a bilingual environment at level B2+, C1 depending on the type of target group, in multinational companies in the BPO sector for health and technology. With experience in customer service, back-office, numerical analysis, payments, retentions, claims, billing, appointment scheduling, technical support and others. Which allows me to manage documents, platforms and monitoring.
With interest in venturing into logistics. Maintenance confidentiality of sensitive information. Support other processes. Use of Excel as a support tool in my job.
Informatics Administration at Corporación Universitaria de Colombia IDEAS.
