Mara Chaves

Bilingual Talent Acquisition Specialist with over 2 years of experience in agency and corporate recruiting, covering technical and non-technical roles for the U.S. market across nearly all states, as well as Latin America and Europe. Experienced in sourcing strategies, Boolean search, stakeholder management, and ATS administration (Workday, Bullhorn, Teamtailor). Proven track record of meeting high-volume hiring targets and delivering quality shortlists on tight timelines.

Psychologist with a people-centered approach to candidate assessment.

Full-Cycle Recruiter (LATAM & Europe) at Agentify (2026-03 – Present)

• Manage full-cycle recruitment for sales agent positions for the LATAM and European markets, delivering around 10 hires per month.
• Post and manage job openings on LinkedIn and Indeed to build qualified candidate pipelines, tracked in Teamtailor.
• Conduct pre-screening calls and video interviews to assess candidate fit for sales roles.
• Lead onboarding for new hires, ensuring a smooth transition into the company.

Improving English at Improving English (2024-09 – 2026-02)

Lived in London, UK, focused on improving English language skills.

Recruiting Specialist at UPS (2024-03 – 2024-09)

• Managed full-cycle recruitment, from intake to offer, for roles across nearly all U.S. states, handling 20+ concurrent requisitions.
• Led intake meetings with hiring managers to define role requirements, hiring strategies, and timelines.
• Handled job postings, pre-screening calls, interviews, and offer extensions, including compensation.
• Managed candidate pipelines in Workday, ensuring a positive candidate experience throughout the process.
• Built and maintained strong relationships with internal stakeholders across departments.
• Delivered qualified shortlists aligned with business needs and timelines.

Senior Sourcer I at ManpowerGroup (2023-09 – 2024-03)

• Delivered an average of 5 hires per week for technical and non-technical roles across the U.S. market.
• Recruited for a wide range of positions, including entry-level roles, bookers, insurance sales-related roles, and business managers.
• Conducted talent mapping and built sourcing strategies using LinkedIn, job boards, and Boolean search.
• Screened candidates and conducted initial interviews to assess technical and cultural fit.
• Presented qualified candidates to clients and supported offer processes, managing pipelines in Bullhorn.
• Recognized as one of the Top 3 Tech Recruiters at ManpowerGroup Bogotá for submitting the highest number of candidates.

Specialist Sourcer I at ManpowerGroup (2023-01 – 2023-09)

• Supported high-volume recruitment for entry-level and professional roles for U.S. clients, with a target of 30 hires per month.
• Sourced, contacted, and screened candidates through around 60 calls per day and digital platforms.
• Maintained accurate candidate records in Bullhorn.
• Promoted from Level A to Level C recruiter within 9 months based on performance and results.

Bilingual Call Center Representative at Atento (2022-08 – 2023-01)

• Provided customer service support in English for PNC Bank clients.
• Consistently met performance metrics while maintaining high customer satisfaction.

BSc in Psychology – Santo Tomás University, Bogotá (2022)