Nicolas Corrales Velasquez

I am a bilingual professional focused on personal and professional growth, with strong communication, problem-solving, and relationship-building skills. I excel in fast-paced environments, managing multiple responsibilities while maintaining attention to detail and delivering positive outcomes. I am proficient with various technological tools and continuously seek opportunities to expand my knowledge and contribute to organizational success.

Currently, I am pursuing a degree in Software Engineering to strengthen my technical and analytical capabilities.

Collections & Benefits Specialist (2025 – Present)

Manage account portfolios and payment processes.

Coordinate payment arrangements and account updates.

Review eligibility and coverage information.

Maintain accurate records and documentation.

Financial Services Representative (2023 – 2024)

Managed multiple tasks in a dynamic environment.

Achieved performance and productivity objectives.

Ensured compliance with established procedures and quality standards.

Client Relations Representative (2021 – 2023)

Handled account-related inquiries through multiple communication channels.

Maintained productivity and quality metrics.

Assisted with administrative and account management processes.

Sales Associate (2019 – 2021)

Assisted customers with product selection.

Organized merchandise displays.

Contributed to sales objectives and inventory management.

Sales Associate (2019)

Assisted with retail operations and customer interactions.

Maintained store organization and presentation.

Supported daily business activities.

Software Engineering and Development – Universidad Minuto de Dios

English Training Program – SENA (2021)

High School Diploma – Instituto Educativo Comercial (2017)