Stephan Gomez

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability with the ability to learn fast and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

HR Generalist at CITI (2025-03 – Present)

• Management of HR cases related to policy breaches and disciplinary actions of Citi employees globally.
• Act as POC to Citi employees who want to challenge policy breaches and disciplinary actions after an investigation is concluded.
• Organize and manage the cases to complete them within the required timeframes.

AML KYC Analyst at CITI (2022-07 – 2025-03)

• Supported KYC processes for new and existing customers.
• Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
• Participated in various projects related to quality improvement and mentoring.

HR Assistant at AMAZON (2018-10 – 2019-03)

• Assistance for new hires seeking guidance during onboarding processes in US warehouses and CS positions.
• Updated Human Resources Information System (HRIS) databases when needed or requested by the employees.
• Supported employees with ethic concerns by guiding them throughout the process and encouraging them to keep it up until the end.
• Informed the employees about their benefits, including parental leaves and Career choice.

BBA in Business Sciences, Human Resources – UNIVERSIDAD POLITECNICA (2022-)