Casey Crawford

Energetic team player with over 8 years of experience in leading global, remote, cross-functional teams. Detailed oriented, hardworking and capable of executing projects alone or as part of a team.

Queer Spaces Inc. — West Hollywood, California (remote)

Head of Operations July 2022 to October 2022

• Served as Head of Operations/COO for social networking app.
• Day-to-day management and oversight of a global remote team including product, marketing and business development teams.
• Worked with team to determine and prioritize business strategies.
• Led efforts to ensure that quarterly OKRs were met.
• Implemented agile project management across all teams within the organization.
• Prepared meeting decks and board presentations.

Chief of Staff April 2022 to July 2022

• Served as Chief of Staff for dating app.
• Supported the CEO in day-to-day operations.
• Assisted the CEO and executive team members to determine and prioritize business strategies.
• Led weekly management team meetings.
• Provided the management team with recommendations and consultations to improve teamwork across the organization.
• Worked with management team to improve KPIs across all areas of the organization.
• Prepared meeting decks and board presentations.

General Manager September 2016 to January 2022

• Served as General Manager for global dating app and social website.
• Day-to-day management and oversight of a global team including developers, marketing and customer service teams along with ad-hoc outside consultants.
• Led the redesign and launch of mobile apps and websites.
• Managed large-scale upgrades to both the mobile app and website to improve user experience and increase engagement. 
• Ensured company-wide preparation for the release of upgrades.
• Produced and coordinated the launch of a web series and associated sexual health public service announcements.
• Developed project plans, provided team assignments, identified and coordinated resource needs and addressed key issues that arose.
• Tracked key project milestones and adjusted as necessary to meet business needs.
• Managed budgets and coordinated communications with all key stakeholders.

Real Estate Salesperson October 2009 - April 2012

• Represented clients in residential real estate sales and rental transactions.

Real Estate Sales Associate November 2008 - October 2009

• Represented clients in residential real estate sales transactions.

Risk Manager January 2007 - May 2008

• Researched, developed and implemented risk management program.
• Worked with the law department to identify claims exposure and develop short- and long-term strategies to minimize liability with a specific emphasis on worker’s compensation claims. 
• Negotiated contracts and premiums with insurance carriers with an emphasis on streamlining costs.
• Chaired the Asset Management Board and worked with colleagues to design measures to protect physical and financial assets.

Senior Director of Tax Exemptions Policy May 2003 - January 2007

• Managed department’s Real Estate and Exemptions Policy group totaling 20 staff members.
• Formulated policies to ensure agency compliance with statutes and regulations governing various commercial real estate tax abatement programs.
• Implemented newly enacted tax exemption program for disabled renters.
• Recommended proposals to senior agency management for streamlining and improving agency operations. 
• Led effort to reorganize and centralize agency-wide correspondence operations.
• Coordinated with the Mayor’s Office of Operations to ensure agency compliance with targets outlined in the annual Mayor’s Management Report.
• Represented the agency’s Commissioner and First Deputy Commissioner at meetings with internal and external stakeholders.

• Assisted Chief Administrative Law Judge in supervising operations of New York City’s Parking Violation Adjudication Division. 
• Implemented policies aimed at streamlining the processing times for adjudicating parking summonses, a $500 million per year revenue source for New York City.

Foreign Exchange Research Analysis October 2001 - March 2002

• Conducted research to assist the firm’s Chief Foreign Exchange Strategist in forecasting demand for various foreign currencies.
• Researched the flow of funds implications for various asset classes.
• Created operations manual to document group execution procedures.

• Managed the planning, implementation and technical support for macroeconomic research projects for the firm’s U.S. - and - London based research groups.
• Negotiated contractual terms with data vendors for financial data.

• Worked with U.S. - and - London research groups on projects related to the firm’s proprietary trading models including populating financial models with current and historical data.

Legal Assistant, Litigation Practice Group August 1996 - July 1998

• Reviewed client files to aid in trial preparation.
• Organized and developed background materials for depositions.
• Prepared filings for court.
• Conducted research.

Princeton University — Princeton, New Jersey

Bachelor of Arts, Sociology, June 1996