Lisa Watana

Motivated and customer-oriented professional with experience in telecommunications, customer support, retail and care services.

Native

German speaker with English skills at B1 level. Currently based in Germany and planning to relocate to the United Kingdom for long-term international career opportunities. Strong communication skills, fast learner and experienced in working with customers through phone and digital support.

Customer Service Representative at Avedo (2026-03 – Present)

• Customer support in telecommunications
• Assisting customers via phone and digital communication
• Handling customer inquiries and problem solving
• Professional communication and customer-oriented service
• Working with internal systems and customer databases

Apprenticeship – Meat Specialist Sales Assistant at REWE Dortmund (2025-09 – Present)

• Customer service and sales in the food retail sector
• Cash register handling and customer assistance
• Product presentation and hygiene standards
• Stock support and inventory assistance

Care Assistant at Sozialwerk Bethesda (2023-12 – 2024-08)

• Supporting residents with daily care
• Housekeeping assistance
• Social support and communication with residents

Sales Assistant at Lidl GmbH (2022-08 – 2023-06)

• Customer service and checkout support
• Product organization and shelf management
• Inventory and stock assistance

Secondary School Certificate – Haidachschule (2022-07)