Lukasz Kozanowski

Dedicated and results-driven professional harnessing 10+ years of experience to strategize and execute initiatives to improve organisational culture. Problem solver, with a demonstrated track record of balancing multiple projects, driving successful outcomes. As a skilled leader, capable of creating and leading affinity networks, increasing awareness and championing representation.

Expert at ideating and implementing comprehensive Diversity, Equity & Inclusion (DEI) strategies, resulting in measurable improvements and positive cultural changes. Natural communicator, talented at cultivating relations with key personnel including stakeholders and clients. Adept at staying abreast current trends and challenges to mitigate issues.

Proficient at Microsoft Suite, Slack, Zoom, Asana, Monday in Windows and Mac operating systems; Kanban, Scrum, Scrumban, Lean, and Agile methodologies and frameworks.

McKinsey & Company, Poland / Germany 2012 – 2023

Specialist of Practice Management – Operations Manager, 2022 - 2023

Spearhead complete spectrum of duties for various projects, ensuring smooth operations. Coordinate with diverse client service teams on DEI projects worldwide, ensuring highest quality and lasting impact. Lead integration and reorganisation of various databases to optimise data management processes including accessibility and accuracy.

Assist organisation’s research, contributing to knowledge, assets, and tool development. Direct DEI Cell Management and foster community building, promoting collaboration and inclusivity.

• Implemented an advanced client activity tracking tool, providing real-time visibility and metrics. 
• Increased internal interest in DEI by 120%.
• Streamlined dispersed tracking tools to mirror actual number of DEI engagements.
• Headed internal trainings regarding DEI topic monetisation, boosting ROI by 44% annually. 
• Led office spaces redesign project, acquiring 700% boost in membership.
• Launched LGBTQ+ affinity network, increasing membership by 3400%. 
• Won an award for being Leader of the Europe-wide McKinsey & Co. communication, achieving a 100% satisfaction rate for a comprehensive training curriculum.
• Actively worked on and contributed to the most recent report on the case for DEI in corporations. 

Business Operations Coordinator, 2018 - 2022

Drove strategic initiatives to promote inclusive work cultures. Served as the leader of the 'Data & KPI' workstream in the Diversity Masterclass Strategy Project, undertaking key diversity metrics analysis. Managed global communications focal point for DEI client service and Reach & Relevance efforts, ensuring effective communication and engagement across diverse stakeholders.

• Founded an office-wide affinity network for colleagues improving accessibility and inclusivity in the workplace.
• Integrated innovative and inclusive design concepts to create a more inclusive and accommodating environment.
• Built relations with stakeholders across diverse geographies through consistent communication and networking. 
• Married back office and client facing engagements (unprecedented in this role). 

Business Operations Administrator, 2015 - 2018

Developed and oversaw DEI business unit, supporting client service development, and driving knowledge, assets, and tools development and management. Facilitated coaching workshops, empowering individuals and teams in DEI practises. Served as Team Leader of the Office-wide Events team, by planning and executing events with 1000+ participants.

• Boosted client satisfaction by providing DEI expertise and delivering impactful solutions.

Engagement Manager Assistant, 2012 - 2015

Delivered comprehensive support to Engagement Managers on multiple projects. Networked with clients, ensuring seamless communication and collaboration. Empowered individuals and teams to reach their full potential by serving as a Coaching Team Leader.

• Established LGBTQ+ affinity network in Poland, championing inclusivity and representation.

Education

Master of Science

Adam Mickiewicz University in Poznan, Poland

Diploma in Business Management

SGH Warsaw School of Economics, Poland

Diploma in Coaching and Project Management

WSB Schools of Banking in Poland, Poland

Professional Training

Change Management: Leading Agile Transformational Change

Operations Management A-Z: Business Processes and Systems

Agile Fundamentals: Including Scrum & Kanban

Lean Manufacturing A-Z: Lean Operations Management

Conscious Business: Building Collaborative & Engaged Teams

Conscious Business: Building Positive Relationships

HR Fundamentals for a Career in Human Resources

Navigate Diversity

Recruiting & Retaining Diverse Talent

Supporting Employees with Disabilities

Team Coaching

MS Excel - Advanced Tools

Effective communication and cooperation in practice