
IT SUPPORT SPECIALIST
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IT Help Desk Specialist with an academic background in Management and Administrative Sciences and training in CCNA and MCSA. Skilled in IT support, hardware and software troubleshooting, Windows operating systems, network troubleshooting, user account management, and technical problem-solving. Passionate about IT and continuously developing technical skills, with strong communication and organizational abilities and a commitment to providing efficient support to end users.
Network Technician at Egyptian Engineering EEC (2024-01 – 2025-06)
Bachelor's Degree in Management and Administrative Sciences – New Cairo Academy (2024-11)