Abo-elhassan Abdullah

Detail-oriented and adaptable IT Support Specialist with an academic background in Management Information Systems (MIS) and advanced training in CCNA & MCSA. Proven ability in managing Windows Server environments, network troubleshooting, and enterprise software deployment. Skilled in user access control and system monitoring, with a commitment to maintaining high operational efficiency and providing exceptional technical support to end-users.

BMS Operator - Egyptian Engineering EEC - District 5, Marakez, Sokhna Road, New Cairo, Egypt

• Monitored system operations, identified processing problems and removed bottlenecks to restore optimal performance.
• Manipulated remote video camera equipment to check deep areas of system operations for blockages and other concerns.

Bachelor's Degree - Management Information Systems (MIS) - New Cairo Academy, Egypt (2024-11)