Ahmed Moustafa

Strategic Human Resources Manager with more than 18 years of experience across Egypt and GCC markets, specializing in HR Operations, Personnel Management, Payroll Administration, Labor Law Compliance, Organizational Development, and HR Digital Transformation. Proven expertise in building scalable HR systems, leading organizational restructuring initiatives, managing end-to-end HR operations, and aligning HR strategies with business objectives. Strong background in workforce planning, employee relations, compliance management, performance management systems, and payroll transformation.

Experienced in multinational and fast-paced business environments including DAMAC Properties UAE, Al Shaya Group, Adidas, and ICPM Group. Recognized for operational excellence, leadership capability, compliance expertise, and driving sustainable HR transformation.

Human Resources Manager at ICPM Group (2025-05 – Present)

• Leading integrated HR operations for a workforce of 60 employees, overseeing strategic HR initiatives across multiple departments.
• Reduced employee turnover to 12% through improved retention practices, engagement initiatives, and structured performance management.
• Designed and implemented organizational structures and job descriptions aligned with company expansion plans.
• Managed full-cycle recruitment processes for engineering, technical, and administrative positions.
• Successfully led urgent recruitment campaigns and hired more than 32 employees within a short operational timeline.
• Acting as the primary HR advisor for labor law compliance, investigations, disciplinary actions, and employee relations matters.
• Supervising payroll administration for the full workforce, ensuring operational accuracy and compliance.
• Leading HR digital transformation initiatives using MenaITech HRIS solutions.
• Developed KPI-based performance management systems to improve operational performance.
• Supporting management in succession planning and workforce development strategies.

Head of Personnel at EngoSoft (2023-11 – 2025-03)

• Managed the complete employee lifecycle for a workforce of 70 employees, from onboarding to termination.
• Supervised personnel administration, attendance systems, payroll processing, and social insurance operations.
• Ensured full compliance with Egyptian labor law and company policies.
• Coordinated recruitment onboarding activities and employee documentation processes.
• Maintained operational efficiency and employee records management.
• Supported monthly performance evaluation and HR reporting activities.

HR Manager at Up Town Labs (2022-08 – 2023-11)

• Led end-to-end recruitment, onboarding, and workforce planning across multiple departments.
• Conducted performance and wage reviews, and developed clear, well-communicated HR policies.
• Handled workplace investigations, disciplinary actions, and termination procedures.
• Resolved employee conflicts through professional mediation, maintaining compliance and confidentiality.

Senior OD & Recruitment Specialist at Royal Labs for Medical Investigations (2020-01 – 2022-08)

• Managed full-cycle recruitment for all departments, from job analysis and sourcing through offer negotiation.
• Built and maintained KPI frameworks across the company to ensure fair performance evaluation.
• Led succession planning and talent development programs to secure knowledge transfer within teams.
• Managed organizational chart updates, headcount reporting, and job description development company-wide.
• Oversaw the employee satisfaction survey and exit-interview process, translating findings into action plans that reduced turnover.
• Managed grievance and investigation processes, and supported the HR Manager in aligning policies with Egyptian Labor Law.

HR Personnel Specialist at Royal Labs for Medical Investigations (2018-06 – 2020-01)

• Managed onboarding, orientation, and exit-interview administration, maintaining HRIS accuracy and compliance.
• Served as primary backup for payroll processing, including incentive pay, leave tracking, and benefits administration.
• Provided HR advisory support to employees on conduct, grievances, absence, and organizational change matters.

Relationship Manager at DAMAC Properties (2015-11 – 2018-01)

Managed the sales cycle for residential and hospitality properties, negotiating with investors and representing the company at regional exhibitions across the GCC.

Store Manager at Paris Group International (2010-01 – 2015-11)

Led performance reporting and cross-brand coordination across showrooms, strengthening supplier compliance and customer retention.

Assistant Manager at Al Shaya Group (2008 – 2010)

Assistant Manager at Adidas Original (2006 – 2008)

Bachelor's Degree in Management Information Systems (MIS) – New Cairo Academy (2005)