Aya

Senior Presales Engineer, Bid Manager, and Business Analyst with 10+ years of experience delivering ERP, Digital Transformation, Enterprise Software, and Business Automation solutions. Specialized in Odoo, ERPNext, Requirement Gathering, GAP Analysis, Solution Design, RFP/RFQ Management, Technical Proposal Development, Workflow Optimization, and Stakeholder Management. Proven track record supporting enterprise customers across government, healthcare, education, manufacturing, and commercial sectors through successful ERP implementations and digital transformation initiatives.

Presales & Bid Manager – ERP & Software Solutions at Webenia (2024 – Present)

• Lead end-to-end presales and bid management activities for enterprise software and ERP solutions.
• Manage technical proposal preparation, RFP responses, scope analysis, and commercial coordination for digital transformation projects.
• Conduct detailed business requirement analysis and workflow assessment to recommend tailored ERP solutions using Odoo and ERPNext.
• Deliver high-impact product demonstrations, client presentations, and solution workshops for enterprise customers.
• Collaborate with project managers, developers, and technical teams to define implementation strategies and solution architecture.
• Support strategic sales initiatives through solution positioning, customer engagement, and technical consultation.
• Participate in solution planning for ERP modules including HR, CRM, Sales, Inventory, Accounting, Procurement, Manufacturing, and Helpdesk operations.

Presales Engineer & Business Analyst at MetaCodya (2024-03 – 2024-11)

• Conducted business analysis and requirement gathering for enterprise software solutions.
• Prepared technical documentation, workflows, solution presentations, and commercial proposals.
• Collaborated with software development teams to translate business requirements into functional specifications.
• Participated in customer meetings, demonstrations, and digital transformation discussions.

Presales & Technical Engineer – Software Solutions & RFID Technologies at SmartTech Systems (2022 – 2024)

• Delivered presales consultation and technical support for software systems and RFID technologies.
• Designed customized enterprise solutions based on operational and business requirements.
• Conducted technical presentations, demonstrations, and customer workshops.
• Supported project implementation, troubleshooting, and customer onboarding activities.

Presales & Technical Engineer at Royal House Technology System (2020 – 2022)

• Provided technical consultation for surveillance systems, security solutions, attendance systems, and IT infrastructure.
• Conducted requirement analysis and recommended optimized technical solutions for clients.
• Supported installation planning, technical troubleshooting, and customer relationship management.

Embedded Systems & STEM Technical Instructor at Pyramakerz Technologies (2018 – 2020)

• Worked on embedded systems, robotics, electronics, and 3D printing technologies.
• Delivered technical training programs focused on STEM education and programming technologies.
• Supported educational innovation projects using App Inventor, Scratch, MBlock, and Tynker platforms.

Mathematics Teacher at Al-Yasser Language School (YLS) (2017 – 2018)

Co-Teacher at BCCIS International School (2015 – 2017)

Technical Support Engineer at Securest Company (2013 – 2015)

• Managed technical support operations for surveillance and security systems.
• Coordinated troubleshooting activities and customer support services.

Technical Support Engineer at Speed for Trading Company (2012 – 2013)

• Provided technical support and maintenance services for surveillance systems and security solutions.

Bachelor’s Degree in Electrical Communication Engineering – Modern University for Technology & Information (MTI)

Bachelor’s Degree in Electrical Communication Engineering – University of Wales