Dr Ahmed Adel

Biotechnology student at Nile University with hands-on experience in medical laboratory environments, academic research, customer service, and sales. Experienced in laboratory support, scientific research, customer communication, problem solving, and team leadership. Seeking opportunities with organizations where biotechnology, laboratory, scientific, or client-facing skills can contribute to business and research goals.

Sales Representative at Topia Study (2022 – 2025)

• Communicated with prospective students and customers, responding to inquiries and explaining programs, campus details, and available services.
• Followed up with prospective customers and supported the enrollment and sales process.
• Built positive customer relationships through clear communication and responsive support.

Customer Service Representative at Alorica — StubHub Account (2024 – 2025)

• Handled customer inquiries related to ticketing and order-related issues.
• Communicated between buyers and sellers to support ticket-related requests and resolve issues.
• Provided professional customer support while maintaining clear and effective communication.

Laboratory Assistant at Smart Lab (2024 – 2026)

• Supported routine medical laboratory operations and laboratory workflow.
• Worked with laboratory samples and followed established laboratory procedures and safety practices.

Laboratory Assistant at Taj Al-Seha Medical Laboratory (2024 – 2026)

• Supported routine laboratory operations and assisted with day-to-day laboratory workflow.
• Maintained professional handling of laboratory samples and adherence to laboratory procedures.

Laboratory Assistant at Tebet Al-Kheir Medical Laboratory (2024 – 2026)

• Supported routine laboratory operations and assisted with laboratory workflow and sample handling.
• Followed laboratory procedures and maintained an organized working environment.

Laboratory Assistant at Master Scan Medical Laboratory (2026 – Present)

• Supporting day-to-day laboratory operations and routine workflow.
• Assisting with laboratory sample handling and maintaining adherence to established procedures.

B.Sc. in Biotechnology – Nile University (2022 – 2027)