Shahd Hesham

Energetic and versatile Business Administration student with hands-on experience across retail, customer service, event management, and modeling. Demonstrates strong communication, organization, and technical skills with a focus on delivering high-quality client experiences and supporting brand success

Retail Sales Associate at DeFacto

• Assisted customers with product selection, styling, and inquiry resolution to deliver an excellent shopping experience.
• Supported visual merchandising standards, inventory management, and floor organization.
• Collaborated with team members to meet store sales targets and operational goals.

Event Staff & Coordinator at Partition Bubbles

• Coordinated guest registration, crowd management, and venue setup for corporate and promotional events.
• Maintained high levels of professionalism while addressing attendee inquiries and resolving real-time logistics challenges.

Event Staff & Organization at Various Event Agencies

• Provided front-of-house customer service, VIP assistance, and operational support across diverse large-scale events.
• Handled ticketing, crowd guidance, and coordination with event managers to ensure smooth execution.

Makeup & Fashion Model at Freelance / Independent Projects

3 Years

• Represented fashion and beauty brands in promotional campaigns, photo shoots, and runway events.
• Maintained professional punctuality, adaptability, and effective communication with creative directors, photographers, and makeup artists.

Bachelor's Degree Candidate in Business Administration – Faculty of Business Administration