Sherihan Mamdouh

Administrative, Development Professional with more than 10 years of experience across operations management, administration, reporting, training, stakeholder communication, digital marketing, and people development. Proven ability to coordinate workflows, maintain documentation, prepare reports, support organizational activities, and contribute to training and development initiatives. Experienced in volunteer coordination, event organization, behavior modification programs, and special education services.

Strong background in operations, documentation, performance monitoring, and communication, with a commitment to continuous learning and professional growth. Seeking to transition into the Human Resources field while leveraging strong organizational, communication, and administrative skills developed across multiple industries.

Special Education Specialist at Mental Health Workers ORG (MHWO) (2024-11 – Present)

• Conducting assessment and follow-up sessions for children with developmental and learning challenges.
• Developing individualized intervention and skill-development plans.
• Implementing behavior modification programs and monitoring progress.
• Delivering speech and language development activities.
• Supporting executive function and cognitive skill development.
• Maintaining accurate case records, reports, and documentation.
• Coordinating with parents and caregivers to provide guidance and developmental recommendations.
• Conducting awareness and educational workshops for parents on child development and behavioral support.

Behavior Modification Specialist at El-Eman Royal School (2024-01 – Present)

• Conducting behavior assessment and intervention programs for students.
• Developing individualized behavior modification plans.
• Monitoring student progress and documenting behavioral outcomes.
• Collaborating with teachers and parents to support student development.
• Providing guidance and recommendations to improve behavioral and social skills.
• Preparing reports and follow-up records for students' development plans.
• Supporting inclusive educational and developmental practices within the school environment.

Customer Service at I can read academy (2024-01 – 2024-10)

Website Designer at OVERNETWORK (2021-10 – Present)

• Designing and developing professional business websites based on client requirements.
• Coordinating with clients to gather requirements, define project scope, and ensure successful project delivery.
• Managing multiple projects simultaneously while meeting deadlines and quality standards.
• Preparing website content structure and organizing information for optimal user experience.
• Providing ongoing support, updates, and website maintenance services.
• Collaborating with business owners to translate operational needs into effective digital solutions.
• Participating in project planning, task coordination, and progress tracking.
• Assisting in documentation, client communication, and project follow-up activities.
• Developing websites for businesses across various sectors, including industrial supplies, healthcare laboratories, and retail businesses.

Customer Service, Technical Support Representative Talabat Account at Teleperformance (2021-09 – 2021-10)

Digital Marketing Specialist & Administrative Coordinator at OVERNETWORK (2019-09 – 2021-09)

• Developed and implemented digital marketing strategies across multiple platforms.
• Managed social media accounts including Facebook, Instagram, X (Twitter), and LinkedIn.
• Conducted market analysis and performance monitoring to support business objectives.
• Coordinated email marketing campaigns and content marketing activities.
• Provided business development and consulting support for startup companies.
• Delivered digital marketing training sessions for graduates and trainees.
• Performed administrative and operational support tasks.
• Assisted executive management in decision-making processes and strategic planning.
• Prepared reports and monitored business performance indicators.
• Managed and coordinated company-wide digital marketing operations.

Production Control Manager at Firestone Apparel (2013-04 – 2019-09)

• Monitored daily production performance and ensured achievement of production targets.
• Tracked production schedules and shipment status to ensure timely delivery.
• Coordinated with production, quality, and logistics teams to maintain operational efficiency.
• Conducted production data analysis and prepared performance reports for management review.
• Ensured compliance with quality standards and monitored final product quality.
• Participated in process improvement initiatives to enhance productivity and product quality.
• Developed and implemented a performance-based bonus system for the Quality Department.
• Maintained accurate production records and operational documentation.

Production Control at Cold Alex for Frozen Food (2011-03 – 2013-03)

• Monitored daily production activities and ensured smooth workflow operations.
• Managed and tracked frozen storage inventory levels.
• Prepared and submitted inventory reports to the Accounting Department.
• Coordinated shipping documentation and truck dispatch authorizations.
• Maintained inventory records and operational documentation.
• Assisted in inventory control and stock management processes.
• Coordinated with warehouse and logistics teams to support operational efficiency.

Bachelor of Social Work in Social Work – Higher Institute of Social Work, Alexandria (2011)

– Alexandria University