Tamara Hiasat

I've built my career across humanitarian operations, account management, and event coordination from leading WFP livelihoods programmes in Syria and managing budgets up to USD 7.5 M, to organising corporate events, staff trainings, and large scale celebrations in Cairo. Beyond the formal roles, I've always been the person who brings structure to chaos consulting on business feasibility and operational restructuring, designing interactive training sessions that make learning stick, and turning complex, multi-stakeholder situations into clean, executed plans. I hold an MBA in Operations Management, a certified background in event management, and I work in both Arabic and English.

I don't just manage projects I build the systems that make them run.

Capacity Building Training, Coordination Consultant & Events Manager at COMCRA Events (2025-05 – Present)

• Developed and edited written communications, session reports, and institutional documentation in English and Arabic for international training programmes and ministerial conferences.
• Produced multimedia content and promotional materials for capacity-building events, adapting messaging for diverse institutional and public audiences.
• Managed communications and coordination with multi-stakeholder groups including government ministries, international organizations, and civil society partners across the MENA region.
• Maintained records, databases, and contact lists for training programmes, ensuring accurate documentation and follow-up across all activities.
• Prepared strategic reports and meeting documentation that informed long-term institutional partnerships and programme planning.

Account & Event Manager at Arabesque International (2025-06 – 2025-08)

• Prepared detailed event proposals, creative briefs, and competitive pricing packages for private cultural events.
• Negotiated and finalized client contracts, managing approvals, sign-offs, and payment follow-up.
• Managed events end-to-end: programme development, timeline creation, and run-of-show documentation.
• Sourced and managed vendors across AV, lighting, catering, decor, and printing; negotiated supplier contracts and tracked deliverables.
• Prepared bilingual (Arabic/English) briefing materials, MC scripts, and guest-facing communications.
• Monitored event budgets against actuals, identifying variances and optimizing supplier spend.
• Maintained accurate CRM records and project documentation across all active accounts.

Livelihoods & Protection Programme Specialist at UN World Food Programme (WFP) (2020-07 – 2025-05)

Programme Management

• Managed and monitored a portfolio of livelihoods and resilience projects across five southern governorates, aligned with donor requirements and WFP's Interim Country Strategic Plan.
• Led Seasonal Livelihoods Programming (SLP) designed methodology, coordinated stakeholders, and produced the final evidence-based report informing early recovery interventions.
• Designed a full suite of project cycle tools including: needs prioritization tools to identify the most critical and high-impact community interventions; project selection tools to assess and rank large-scale infrastructure projects (wastewater treatment plants, irrigation canals, pumping stations, well rehabilitation, flour mills, and government-subsidized bakeries); implementation tracking tools to monitor progress against timelines and deliverables; and effectiveness and impact measurement tools to evaluate outcomes at beneficiary and community level.
• Conducted context analyses, needs assessments, and food security profiles to identify gaps and propose solutions.
• Provided technical oversight and coaching to NGO partners on community-based assets and income-generating activities.
• Supported high-level missions (Regional Director, Executive Director, ICSP evaluation) and served as Officer-in-Charge for the Early Recovery & Livelihoods unit when required.

Protection Focal Point at UN World Food Programme (WFP) (2020-07 – 2025-05)

Protection Mainstreaming (4 years, Dual-Hat Role)

• Systematically mainstreamed protection principles (safety, dignity, non-discrimination, Do No Harm) across all livelihoods and food assistance interventions.
• Conducted protection risk analyses for distribution and project sites; led GBV mitigation design and adjusted delivery modalities accordingly.
• Led disability inclusion efforts for the Southern Area Office, including consent procedures and FGDs with disability centres.
• Built and managed a protection focal point network across cooperating partners, organizing coordination meetings and monitoring referral progress.
• Represented WFP in protection, GBV, and child protection sub-sector inter-agency meetings.

PSEA, Safeguarding & Capacity Building at UN World Food Programme (WFP) (2020-07 – 2025-05)

• Certified Trainer-of-Trainers: independently delivered PSEA trainings to all WFP Syria staff and local NGO partners.
• Assessed partners' PSEA and safeguarding compliance; provided tailored coaching to meet inter-agency minimum standards.

Performance at UN World Food Programme (WFP) (2022-01 – 2024-12)

• Rated 'Successful' in three consecutive WFP PACE performance cycles (2022–2024), recognized for strong problem-solving, leadership, and ownership of complex field challenges.

Event Coordinator, Planner & Business Consultant at Freelance (2020-01 – Present)

• Planned and executed events, training sessions, conferences, and exhibitions, ensuring smooth operations and high client satisfaction.
• Coordinated with vendors, managed budgets, and handled logistics for indoor and outdoor events.
• Developed detailed event plans, timelines, and marketing strategies to enhance market reach.
• Provided on-site support and ushering services during events to ensure successful outcomes.
• Conducted market research and provided strategic business advice to optimize operations and increase revenue.
• Assisted in planning corporate events to promote business initiatives and trained staff.
• Evaluated event success through feedback collection and reporting to refine future planning processes.

Community Centre Coordinator / Protection Officer at Danish Refugee Council (DRC) (2017-08 – 2019-12)

• Led day-to-day operations of a multi-service community centre delivering protection, MHPSS, legal aid, education, and livelihood services to over 2,000 beneficiaries annually.
• Managed annual operational budget of ~USD 150,000; coordinated logistics and procurement across multiple centres.
• Led and developed a multidisciplinary team of 35 staff and volunteers, embedding DRC's Code of Conduct and PSEAH standards.
• Established and managed a community feedback and complaint mechanism (CFM), strengthening accountability and improving response times for high-risk cases.
• Oversaw vocational training programs (sewing, hairdressing, nursing) and psychosocial support curricula for children and youth.
• Received a formal letter of appreciation from DRC Syria management for outstanding performance and leadership.

Livelihoods Head of Unit / Livelihoods Officer at Danish Refugee Council (DRC) (2014-03 – 2017-08)

• Led a livelihoods unit of 5 staff delivering Economic Recovery programming: CVA, vocational training, business start-up and scale-up grants.
• Facilitated training programmes in business development, marketing, employment readiness, and vocational guidance for conflict-affected IDPs.
• Designed and applied monitoring and selection tools; conducted FGDs and needs assessments to inform activity planning.
• Prepared internal and donor-facing reports covering progress, challenges, achievements, and success stories.

Livelihoods Assistant at Danish Refugee Council (DRC) (2013-11 – 2014-03)

• Monitored field implementation of livelihoods activities and facilitated business development and marketing courses.
• Supported beneficiary registration, data entry, and documentation in line with DRC's data management standards.

Operations & Marketing Manager at E-Move for Shipping & Clearance (2011-03 – 2012-03)

• Managed dual responsibility for operations and marketing, leading a team of 12 operations staff.
• Designed and implemented a comprehensive operations management system from scratch; delivered training to all team members.
• Managed VIP customer relationships and coordinated between Damascus HQ and international branch offices.

Operation Assistant at Global Network Cargo Syria (2010-04 – 2010-10)

Accountant at Dylon for Paint and Building Material (2009-01 – 2014-12)

Executive Secretary at DARCO for Painting and Building Material (2008-01 – 2010-12)

Master of business administration in Operations Management – Higher Institute of Business Administration (HIBA) (2017-01 – 2019-12)

Bachelor of Economics in Economics – Damascus University (2005-01 – 2009-12)