Customer Service / Business Developement
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Professional with over 2 years of working experience in Customer Service and Business Development focused on Customer Experience and Strategic Marketing. I am driven to help companies’ business development by offering assertive communication and strong problem-solving skills.
Teleperformance Portugal - Customer Support Representative
Main goal was to provide an executive level customer service for Meta Advertisers. Responsible for client service by providing advertisers business development through their advertisement campaigns by using high level of problem-solving skills related to Meta´s software and other technological issues that clients were facing.
Beluga Fish Gourmet - Administrative Assistant
Main goal was to make market research and implement into the business by finding the best players by using bench marking adapting to new procedures in order to reach customer experience and neglecting to business strategies and opportunities to promote growth and boost revenue in a competitive market.
Yeditepe University - Bachelor Degree in Public Relations and Publicity
09/2016 – 07/2021
100% scholarship in one of the leading private universities in Turkey
Escola Superior de Comunicaçao Social (Politecno de Lisboa – IPL)
Master Degree in Public Relations, Advertising and Communication
02/2019 – 07/2019
