Customer Support
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empathic, resolute, good listener, patient, respectful, positive, I like to work in a team, I don't stop until I meet a goal so I can move on to the next
● Customer data verification
● Solve customer problems over the phone
● Collect customer information for their greatest satisfaction
● Incident escalation and monitoring
● Daily targets to meet under pressure
● Review of daily, weekly, monthly statistics
● Provide support to a significant number of operational employees
● Stock control
Administrative Manager - BEER brand - Buenos Aires, Argentina
● Support the master brewer
● Coordination and organization of product development
● Direct contact with suppliers
● Monthly and quarterly balance of sales
● Management of social networks
● Cash and inventory management
● In charge of getting and creating collaborations with other brands
● Stock control
Sales Representative at REEF - clothing surf brand - Buenos Aires, Argentina.
● Sales manager at the point of sale
● Cash and inventory management
● Support to the manager with the image of the brand
● Product rotation
● Sales strategies, promotions, offers, events, etc.
● Communication with clients
● Control stock
Administrative Receptionist & Sales Manager at “Optica Tankel” Buenos Aires, Argentina.
● Customer service
● Greeting clients and visitors as needed
● Agenda coordination
● Payments & Invoices
● Stock Control
● Answer, screen and forward incoming phone calls
Bilingual Bachelor's Degree in business administration and management - Colegio Nuevo de las Lomas – Buenos Aires, Argentina 2011. .
