Khadijat Lukman

Professional and customer-focused administrative professional with a Bachelor's degree in Economics and experience in front-facing customer service, sales, and office administration. Skilled at welcoming clients, managing inquiries, maintaining accurate records, scheduling appointments, and supporting daily business operations. Recognized for excellent communication, organization, and the ability to create a positive experience for customers while ensuring smooth office operations.

Sales Representative - NothingBuhFabrics - Lagos

(2026-02 - 2026-07)

• Welcome and assist customers, providing exceptional service both in person and online.
• Respond to customer inquiries and resolve complaints professionally.
• Process customer orders, invoices, and payments accurately.
• Maintain customer records and support daily administrative activities.
• Coordinate with team members to ensure efficient store operations.
• Assist customers in selecting suitable fabrics based on their needs.
• Support social media customer engagement and follow-up communications.

Freelance Virtual Assistant | Administrative Support - Remote - Remote

(2024-08 - 2025-07)

• Managed calendars, emails, and appointments for clients.
• Prepared documents and maintained organized digital records.
• Conducted online research and maintained accurate databases.
• Communicated professionally with clients through email and virtual meetings.
• Supported daily administrative operations and task coordination.

National Youth Service Corps (NYSC) - Ijebu Ode Local Government Secretariat - Ijebu Ode

(2024-01 - 2024-10)

Department of Budget, Planning and Statistics

• Supported the finance team in compiling and reviewing local budget documents
• Maintained organized records of government expenditures and invoices
• Prepared basic spreadsheets for internal reporting
• Assisted in handling sensitive financial documentation with confidentiality

Bachelor of Science (B.Sc) - Economics - Lagos State University (2019-01 - 2023-05)