Scott Lynch

Experienced hospitality professional with over 7 years of experience working in premium restaurants, bars, and hotels across Manchester, Tenerife, and Barcelona. Passionate about delivering exceptional guest experiences, building rapport with customers, and providing efficient food and beverage service in fast-paced environments. Skilled in table service, upselling, reservations, team collaboration, and maintaining high service standards.

Reservations Manager at The Cut & Craft Manchester (2026-02 – Present)

Managed guest reservations and booking enquiries for a high-volume premium restaurant.

• Delivered exceptional customer service and handled guest requests and special occasions.
• Coordinated large bookings, deposits, and pre-orders.
• Supported daily restaurant operations and guest experience initiatives.
• Assisted with merchandise sales and stock management.

Restaurant Manager at Grupo Irreverent (2024-04 – 2026-02)

Led daily front-of-house operations in a busy restaurant environment.

• Ensured excellent service standards and customer satisfaction.
• Managed and trained team members to deliver consistent guest experiences.
• Supported sales growth through promotions and upselling initiatives.

Pre-Sales Representative (POS Systems) at SumUp (2023-01 – 2024-04)

Developed strong customer service and communication skills through client-facing sales.

• Assisted businesses with payment and POS solutions.
• Built lasting customer relationships through consultative support.

Sales & Events Manager / Host & Reservations Manager at Albert's Schloss (2021-07 – 2022-09)

Managed guest bookings and coordinated large events.

• Delivered exceptional hospitality and guest service.
• Worked closely with front-of-house teams to maximise covers and service quality.
• Supported reservation operations and customer communications.

Assistant Restaurant Manager at The Ivy Collection (2019-09 – 2021-07)

Supported restaurant operations within a high-volume premium dining environment.

• Assisted with team training, service standards, and guest satisfaction.
• Handled customer concerns professionally and effectively.
• Maintained excellent food and beverage service standards.

Food & Beverage Manager (New Opening) at AC Marriott Hotel (2018-07 – 2019-09)

Managed restaurant and bar operations during a successful hotel opening.

• Trained and developed front-of-house teams.
• Maintained exceptional guest satisfaction scores.

Food & Beverage Manager at Abode Hotel (2017-09 – 2018-09)

Oversaw daily food and beverage operations.

• Delivered high standards of service and customer care.
• Managed staff rotas, training, and operational requirements.

BA (Hons) in Dance – Northern Ballet & Leeds Beckett University (2017)