Jade Boucard

Luxury hospitality professional with experience in ultra-high-end environments, including Bvlgari Hotel Paris and Hôtel Lutetia. Specialized in client relations, personalized service, and guest experience management within exclusive private and hospitality settings. Proven ability to anticipate the needs of high-net-worth and international clientele, delivering tailored and detail-driven experiences.

Currently seeking a remote opportunity in luxury concierge, travel, or client experience management, with a focus on the Asia-Pacific market.

Guest Relations Manager at THE OFF – Private 5★ Workclub (2025-10 – Present)

• Promoted from Guest Relations Officer within 3 months
• Manage high-end international client portfolio and personalized client experience
• Oversee full site operations, memberships, events, and multidisciplinary teams
• Deliver tailored concierge services and ensure high service standards

Spa Receptionist & Luxury Sales Advisor at Bvlgari Hotel Paris (2024-10 – 2025-10)

• Delivered luxury spa client experience, maintaining exceptional service standards
• Built VIP relationships and supported tailored upselling

Spa Receptionist at Hôtel Lutetia & Mandarin Oriental (2024-08 – 2024-10)

• Delivered service in palace-level hospitality environments
• Ensured excellence for international clientele

Front Desk Associate & Bar Supervisor at Hôtel Marguerite d'Anjou (2022-09 – 2024-06)

• Managed international guest relations, reservations, and hospitality operations
• Provided tailored guest recommendations and ensured smooth F&B operations

Bachelor in Tourism, Hospitality & Destination Management – ESTHUA University of Angers (2020 – 2024)