A Bashir
Assistant Duty Manager
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About
Enthusiastic and hardworking professional with 2+ years' experience in customer service, hospitality, and childcare. Proven ability to adapt to new environments, maintain high service standards, and build positive relationships with clients and colleagues.
Experience
Assistant Duty Manager - Flip Out - Watford
(2024-12 - 2025-03)
- Oversee daily operations, ensuring smooth running of activities and adherence to safety protocols.
- Manage and support staff, providing training and guidance to maintain high service standards.
- Handle customer inquiries, resolve issues efficiently, and maintain a positive atmosphere.
Hair Salon Assistant - Sorella - Watford
(2024-11)
- Welcome clients, manage bookings, and process payments.
- Assist with hair washing, drying, and styling while maintaining hygiene standards.
- Ensure a clean and organised work environment to enhance client satisfaction.
Play Worker - Watford Mencap - Watford
(2023-07 - 2023-12)
- Engage children and young adults (ages 4–20) with special needs in safe, enjoyable activities.
- Adapt communication methods to meet individual needs.
- Supervise outings, ensuring safety and well-being at all times.
Waitress - Heavenly Desserts - Watford
(2023-01 - 2023-08)
- Provide attentive and friendly customer service in a busy environment.
- Work collaboratively with team members to meet service targets.
- Maintain cleanliness and uphold food safety standards.
Host - TeamSport Indoor Karting - Watford
(2023-12 - 2024-10)
- Performed both bar and track hosting duties, upselling vouchers (record: 53 in one day).
- Served food and drinks, ensuring orders were accurate and timely.
- Coordinated race operations to prevent delays and maintain guest satisfaction.
Hairdressing Assistant - Samaria Salon - Watford
(2021-03 - 2022-12)
- Provided blow drying, hair washing, and salon cleaning services.
- Managed appointment bookings and answered client queries.
- Created a welcoming environment for all clients.
Education
A Levels - Westfield Academy (2022-09 - 2024-08)
GCSE - Westfield Academy (2017-09 - 2022-08)
Level 2 Hairdressing - Hairdressing - West Herts College (2024-09 - 2025-06)


