Jack McSwiggan

Duty Manager & Sales Assistant

Talent

NewryMember since July 1, 2026

CommunicationLeadershipCash handlingCustomer serviceHealth and safety

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CommunicationLeadershipCash handlingCustomer serviceHealth and safety

About

I am a dedicated and hardworking individual, who thrives on new challenges. I am quietly confident with an ability to take charge and direct groups, as well as work independently. I am a good listener, who is always open to constructive criticism, and I will always consider other people's thoughts and opinions to help me improve myself.

Experience

Duty Manager & Sales Assistant - Iceland

(2023-05 - 2025-12)

Duty Manager and Sales Assistant roles

Supervised Staff and allocated daily tasks
Opened and closed the store securely
Managed cash handling and end-of-day tills
Responded to phone calls, emails and contractors
Managed the morning delivery pallets
Maintained health and safety standards
Handled customer queries and complaints
Worked closely with the team to ensure a healthy working environment
Served customers at tills
Replenished shelves and rotated stock correctly
Assisted customers with product queries
Maintained clean and organised store areas
Supported promotions and special offers
Worked effectively in a fast-paced environment

Sales Assistant - Smyths Toys Superstore

(2022-10 - 2023-01)

Provided friendly customer service to customers
Operated tills and handled cash
Restocked shelves and maintained store displays
Followed health and safety procedures to ensure a safe and clean working environment
Worked effectively as part of a team
Helped during busy trading periods and seasonal sales