Jack McSwiggan
Duty Manager & Sales Assistant
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About
I am a dedicated and hardworking individual, who thrives on new challenges. I am quietly confident with an ability to take charge and direct groups, as well as work independently. I am a good listener, who is always open to constructive criticism, and I will always consider other people's thoughts and opinions to help me improve myself.
Experience
Duty Manager & Sales Assistant - Iceland
(2023-05 - 2025-12)
Duty Manager and Sales Assistant roles
- Supervised Staff and allocated daily tasks
- Opened and closed the store securely
- Managed cash handling and end-of-day tills
- Responded to phone calls, emails and contractors
- Managed the morning delivery pallets
- Maintained health and safety standards
- Handled customer queries and complaints
- Worked closely with the team to ensure a healthy working environment
- Served customers at tills
- Replenished shelves and rotated stock correctly
- Assisted customers with product queries
- Maintained clean and organised store areas
- Supported promotions and special offers
- Worked effectively in a fast-paced environment
Sales Assistant - Smyths Toys Superstore
(2022-10 - 2023-01)
- Provided friendly customer service to customers
- Operated tills and handled cash
- Restocked shelves and maintained store displays
- Followed health and safety procedures to ensure a safe and clean working environment
- Worked effectively as part of a team
- Helped during busy trading periods and seasonal sales
Education
A-Levels - Business Studies - Abbey Grammar School – Newry
A-Levels - Digital Technology - Abbey Grammar School – Newry
A-Levels - Geography - Abbey Grammar School – Newry
GCSE - English Literature - Abbey Grammar School – Newry
GCSE - English Language - Abbey Grammar School – Newry
GCSE - Math's - Abbey Grammar School – Newry
GCSE - Religion - Abbey Grammar School – Newry
GCSE - Business Studies - Abbey Grammar School – Newry
GCSE - Geography - Abbey Grammar School – Newry
GCSE - History - Abbey Grammar School – Newry
GCSE - Digital Technology - Abbey Grammar School – Newry
GCSE - Drama - Abbey Grammar School – Newry
Bachelor's degree - Film Production - Queens University Belfast
