Aaliyah Kennedy

Friendly, hardworking and reliable individual with experience in customer service, hospitality, event support, food preparation and caregiving. Skilled at working in fast-paced environments, preparing hot and cold drinks, checking delivery orders, serving customers and maintaining clean, organised work areas. Confident using Microsoft Word, Excel and Outlook, with strong communication, multitasking, teamwork and organisation skills.

Currently studying ICT Level 3 and seeking a role in retail, hospitality, bar work, hotel reception or customer service.

Crew Member - McDonald's - Brent Cross - Brent Cross

(2025-08 - 2025-12)

• Prepared hot and cold drinks quickly and accurately during busy shifts, including more than 100 drinks during peak periods.
• Checked delivery orders for accuracy before dispatch and communicated with delivery drivers to support smooth collections.
• Assisted customers with queries and helped resolve issues professionally while maintaining a positive attitude.
• Supported team members when needed to keep service efficient and meet high-volume demands.
• Maintained a clean, organised and safe drinks station and work area during every shift.
• Received positive feedback from managers for reliability, communication and work ethic.

Catering Assistant / Event Assistant - Let's Part Kids LTD

(2022-04 - 2025-02)

• Helped set up and take down bouncy castles and event equipment safely for children's parties and celebrations.
• Prepared and served slushies, hot dogs, popcorn and other refreshments directly to customers.
• Operated food and drink machines independently and handled cash and card payments during events.
• Decorated venues, set up party areas and prepared balloons to create a welcoming event environment.
• Supervised children during activities and supported safe, enjoyable events for different age groups.
• Worked as part of a team to ensure events ran smoothly and customers had a positive experience.

Family Care Responsibilities - Family

(2017-01 - 2023-12)

Supporting family members including mother, niece and nephew

• Provided regular care and support for family members, including feeding, washing, cooking and cleaning.
• Helped with schoolwork, educational activities and managing daily routines and schedules.
• Provided emotional support and developed patience, responsibility and strong communication skills.
• Balanced caring responsibilities with education and personal commitments over several years.
• Built confidence by asking questions, solving problems and understanding individual needs.
• Awarded a Young Carer certificate in recognition of caring responsibilities.

ICT Level 3 - Information and Communication Technology - City of Westminster College (2025-09)

Health and Social Care - Health and Social Care - St Claudine's All Girls School (2023-09 - 2024-07)

GCSEs - Alperton Community School (2019-09 - 2023-07)