Aaron Brown
Versatile operations professional with broad experience in customer service, team leadership, and process improvement
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About
Versatile operations professional with broad experience in customer service, team leadership, and process improvement across retail and hospitality. Skilled at training and mentoring staff, managing inventory and compliance, and adapting quickly to changing priorities to deliver reliable results. Focused on improving efficiency, supporting teams, and delivering positive customer experiences in a wide range of customer-facing or operational roles.
Experience
Sales Assistant - CEX/Z.E.X LTD
(2025-05)
Operate in a high-performing sales team, consistently exceeding targets while delivering outstanding customer service. Adapt to shifting priorities and manage multiple tasks efficiently.
- Trained and mentored new team members on sales strategies and operational procedures.
- Achieved and surpassed KPIs and sales targets consistently.
- Ensured compliance with GDPR regulations, protecting customer data in all transactions.
Chef - O'NIELLS / MITCHELL & BUTLERS
(2024-09 - 2025-05)
Collaborated within a small team to deliver seamless service. Prepared, cooked, plated, and served meals for a large dual restaurant and catered events. Maintained rigorous cleaning standards per company protocols. Trained and supported new staff in their roles.
- Ensured high-quality food presentation and taste.
- Streamlined kitchen processes to enhance service efficiency.
- Fostered a positive team environment through mentorship.
Sous Chef - BOH CUCINA
(2022-12 - 2024-08)
Assist head chef in managing kitchen operations at a high-end Italian restaurant. Engage in food preparation, cooking, and presentation, ensuring consistent quality. Contribute to menu development using seasonal ingredients to enhance dining experiences. Maintain rigorous kitchen sanitation and adhere to food safety regulations.
- Enhanced menu offerings with seasonal ingredients.
- Ensured high standards of kitchen cleanliness and safety.
- Supported head chef in creating a collaborative kitchen environment.
Kitchen Shift Manager - JD WETHERSPOONS
(2017-12 - 2022-12)
Directed kitchen operations in a high-volume pub chain, focusing on teamwork and efficiency. Managed kitchen staff, promoting collaboration and productivity. Oversaw inventory management, ordering, and food supply rotation to minimise waste. Ensured adherence to food safety protocols and hygiene standards.
- Fostered a collaborative kitchen environment.
- Implemented cost control measures through effective inventory practices.
- Enhanced kitchen efficiency in partnership with management.
- Boosted customer satisfaction through quality food preparation.
Cook - KFC
(2013-07 - 2017-12)
Prepared and cooked KFC's signature dishes, focusing on speed and quality. Maintained a clean, organised kitchen, following safety and cleanliness guidelines. Adapted to a fast-paced environment, emphasising teamwork to achieve production targets. Developed food handling and safety expertise.
- Ensured timely preparation of menu items.
- Upheld high standards of kitchen cleanliness.
- Collaborated effectively with team members.
- Implemented safety practices in food preparation.
Education
HND - Music Theory
HND - Sound Production
