Abby Woodbridge
Team Leader with retail management experience seeking junior administrative role
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About
I am a motivated, punctual, polite, friendly, hardworking with common sense, determined, pro-active and keen to please 20 year old. A reliable and proactive Team Leader with retail management experience and qualifications in legal secretarial and business studies. I am skilled in cash handling, team supervision and customer service. Seeking a junior administrative role so I can apply my skills in a professional office environment.
Experience
Team Leader/Management - Superdrug Retail
(2023-08)
- I have keyholder responsibilities, independently opening and closing the store.
- Managing daily cashing up procedures, including counting the tills and safe of up to £15,000.
- Handling customer queries, complaints and refunds professionally.
- General shop floor and till tasks.
- Lead all staff to maintain high customer service standards.
- Answering phone calls from customers and staff in a professional, conscientious manner.
- Participating in conference calls and improving parts of the store that may need updating.
- When required, stepping up to Store Manager/ Assistant Manager positions.
- Manage a team of up to 19 staff members.
Sales Advisor - Boots Retail
(2022-10 - 2022-12)
- Till work and cash handling.
- Worked in a team to pick and pack up to 200 online orders daily.
- Making sure the shop looks presentable and tidy for the next trading day.
Education
CILEx (Legal Secretarial Diploma) - Legal Secretarial - USP College (Palmers Campus) (2022 - 2024)
Diploma - Business Studies - USP College (Palmers Campus) (2022 - 2024)
GCSE - General Education - Woodlands School (2017 - 2022)
