EXECUTIVE ASSISTANT & TEAM SUPPORT - AVENIR GLOBAL (HANOVER COMMUNICATIONS)
(2023-06)
AVENIR GLOBAL is one of the world's largest privately owned communications groups, with over 1,000 employees across 22 offices in Canada, the US, Europe and the Middle East. This role supports the finance leadership team across multiple global brands.
- Provide high-level Executive Assistant support to the Global Chief Financial Officer, who oversees finance across four AVENIR GLOBAL brands, as well as the Finance Director of Hanover Communications.
- Manage complex executive diaries, inboxes, international travel and meeting schedules, ensuring seamless coordination across multiple time zones and stakeholders.
- Prepare weekly finance meeting packs, presentations and minutes, supporting senior leadership discussions and strategic decision-making.
- Coordinate bi-annual financial audits, liaising with internal teams and external stakeholders to ensure smooth delivery.
- Manage finance administration including expenses, timesheets, holiday coordination and budget tracking for a finance team of approximately 30 employees.
- Organise leadership meetings, client lunches, team away days and company-wide events, including Summer and Christmas celebrations.
- Support onboarding and offboarding processes, coordinating equipment, systems access, policies and training for new starters and leavers.
- Develop and maintain team documentation, trackers and internal processes, improving consistency and operational efficiency across the finance function.
- Provide discreet personal support to the Global CFO, including coordinating family travel, passport and visa applications, property-related administration and other confidential matters.
- Build trusted relationships across global teams, acting as a key point of contact for executives, finance colleagues and external partners.
EXECUTIVE ASSISTANT & STUDIO MANAGER - GREENSPACE
(2023-01 - 2023-05)
Greenspace is an award-winning, legacy-led design agency working with clients including Heineken, Battersea Power Station, Volvo, Ballymore, The OWO and Sinéad O'Dwyer.
- Provide high-level Executive Assistant support to the CEO and Managing Director within a growing creative agency.
- Manage complex diaries, international travel, expenses, timesheets and inbox coordination, ensuring the smooth running of senior leadership schedules.
- Oversee the day-to-day management of the studio, including facilities, contractors, office operations, procurement and workplace logistics.
- Introduced new internal systems and created company-wide processes and onboarding documentation, improving efficiency and consistency across the business.
- Coordinate leadership meetings, prepare agendas, take minutes and support discussions around budgets, project delivery and business performance.
- Manage office budgets, supplier relationships and purchasing, ensuring effective cost control and operational excellence.
- Organise company events, exhibitions, team away days and employee engagement initiatives, helping to foster a positive workplace culture.
- Coordinate passport renewals, visa applications and international travel arrangements for employees.
- Support IT equipment procurement and onboarding/offboarding processes, ensuring new starters have a seamless experience.
- Act as a trusted partner to senior leadership, providing operational support across multiple areas of the business.
EXECUTIVE ASSISTANT - GCI HEALTH (WPP)
(2022-08 - 2022-10)
Global healthcare communications agency within the WPP network.
- Provided Executive Assistant support to the President of Europe & Middle East and the UK Managing Director.
- Managed complex diaries, extensive inbox management, international travel, itineraries and executive meeting schedules.
- Coordinated board meetings, prepared agendas, took minutes and managed follow-up actions.
- Processed expenses, purchase orders, timesheets and budget administration.
- Organised client hospitality, gifts, staff recognition initiatives and internal events.
- Managed meeting room logistics, catering, restaurant bookings and workplace coordination.
- Line managed the Office Coordinator, supporting the rapid growth of the London team.
- Contributed to the Social Committee, organising employee engagement initiatives and office events.
- Quickly established trusted relationships with senior stakeholders within a fast-paced and expanding healthcare communications business.
OFFICE MANAGER - SUPERUNION (WPP)
(2021-06 - 2022-08)
One of the UK's leading branding agencies, working with global clients including Nespresso, O2, Aston Martin, BBC, Coca-Cola and Jo Malone.
- Recruited on a 12-month contract to lead the successful relocation of approximately 190 employees to WPP's Rose Court campus.
- Managed the end-to-end office move, coordinating furniture removals, supplier schedules, contractors and communications with incoming tenants to ensure a seamless transition.
- Led and developed a Facilities Assistant while overseeing day-to-day facilities operations across the business.
- Managed supplier contracts, purchase orders, budgets and facilities expenditure.
- Worked closely with architects, designers and project stakeholders throughout the office redesign programme.
- Chaired monthly Business Continuity meetings and maintained Covid-19 and DSE compliance.
- Managed the Robin desk booking system and meeting room operations.
- Planned and delivered company-wide events, including Summer and Christmas parties.
- Built strong working relationships with Executive Assistants and regularly provided PA support for senior leadership when required.
OFFICE MANAGER - CHEIL WORLDWIDE (SAMSUNG)
(2016-07 - 2021-06)
Global marketing and advertising agency owned by Samsung, supporting brands including Samsung, Nivea and Etihad Airways.
- Managed facilities across four office floors supporting approximately 200 employees.
- Oversaw Facilities Management, Reception, IT support and Workplace Services.
- Project managed a full office refurbishment across all floors from planning through to completion.
- Introduced a boutique café provider, significantly improving workplace experience.
- Chaired the Culture Committee and organised company-wide events and wellbeing initiatives.
- Managed supplier relationships, budgets and service contracts.
- Recruited, trained and line managed Reception staff.
- Maintained Samsung's exceptionally high workplace standards through proactive facilities management.
OFFICE MANAGER & HEAD RECEPTIONIST - INTERBRAND
(2015-07 - 2016-07)
A leading global brand consultancy for over 50 years, Interbrand creates iconic work in Brand Strategy, Experience Design, and Brand Valuation for brands such as Lego, Ford and Kia.
- Managed front-of-house operations for a busy branding agency of approximately 70 employees.
- Supervised and developed a reception team member.
- Ensured exceptional visitor experience for high-profile clients.
- Coordinated meeting rooms, office services and daily workplace operations.
- Maintained presentation standards across the office environment.
TEAM ASSISTANT & PA FOR PR - OGILVY & MATHER (WPP)
(2014-03 - 2015-07)
Ogilvy is a leading advertising, PR, consulting, and health agency that creates impactful ideas for clients across 90 countries.
- Promoted internally following strong performance within the Front of House team.
- Supported a PR department of over 100 employees across Corporate, Consumer, Social and Technology teams.
- Provided PA support to three Heads of Practice.
- Managed complex diaries, international travel and meeting schedules.
- Organised department events and coordinated large-scale meetings.
- Supported campaigns for clients including Google, Nestlé, British Airways, BP, Vodafone and Spotify
FRONT OF HOUSE - OGILVY & MATHER (WPP)
(2014-03)
- Delivered a premium front-of-house experience for clients and international visitors.
- Managed a busy switchboard, meeting room bookings and travel arrangements.
- Worked closely with Executive Assistants and senior leadership teams.
- Introduced initiatives to improve the employee and
