Abraham Osaghede

Friendly Hotel Receptionist with 4 years of experience working in multiple hotels. Providing professional and attentive service combined with a flair for proactive problem-solving, exceeding customer expectations. Able to complete multiple tasks with exceptional time-management abilities.

Night Supervisor - Holiday INN EXPRESS Leigh - Leigh

(2025-03 - 2026-05)

• Manage overnight hotel operations and ensure guest service excellence at all times.
• Monitor nocturnal building maintenance tasks to maintain high standards of quality.

Night Supervisor - The Midland Hotel, Manchester - Manchester

(2023-09 - 2024-12)

• Streamlined night operations by conducting audits, proactively addressing issues, and guiding staff to ensure a flawless guest experience.
• Proactively solved issues, enhancing service.

Receptionist Day/Night - Ibis Hotel Brussels - Brussels

(2023-02 - 2023-09)

• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Activated customer room keys through accurate, safe operation of electronic keycard systems and machinery.
• Welcomed guests and clients in friendly, positive manner.

Receptionist (Student) - Leonardo Hotel Antwerp - Brussels

(2022-03 - 2023-01)

• Answered and directed incoming calls to relevant staff members using multi-line telephone system.
• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.

Business management - Business management - University of salford, manchester (2020)

Travel en Tourism level 3 - Travel and Tourism - the Manchester college, mancheter (2017)