Adam Astle

A self-motivated, reliable and well-presented individual with a 'can do' attitude to meet the demands and expectations of customers and employers. Experienced and skilled at delivering high quality sales and customer service I consider myself a fast learner who is confident in my ability to complete any tasks required. I have proven teamwork skills including working effectively with others and am an effective communicator on all levels.

I am eager to both develop and learn new skills to become a valued member of a team.

• Sales at AMP Health and Safety | 2018-01 - 2024-07 | Leeds and Wakefield: Business to business sales calls in high volume aiming to maximise profit and generate bookings for engineers Pat Testing. Then selling a full health and safety package with fire inclusive working in a team to achieve daily/weekly targets. Both on a dialler system and off dialler researching leads and companies.
• Telesales Advisor at Energy Care | 2014-12 - 2018 | Bradford: Duties included making outbound calls to domestic markets in Windows, Solar Energy and Cavity wall/loft insulation. Arranging appointments for sales advisors and surveyors to check suitable houses. Meeting day/weekly appointment/targets. Cold calling and sourcing leads working in a pressurised target based sales environment.
• Telesales appointment maker and retentions advisor at Vac servicing | 2009-05 - 2014-11 | Leeds: Duties included cold calling domestic customer to find out if they had a Dyson vacuum cleaner and making appointment for engineers to service them. Warm leads working from a database of Dyson owners and making appointments. Working to sales targets on a daily, hourly and weekly basis. Saving sales and making sure customers did not cancel contracts.
• Mortgage Customer Service and insurance sales advisor at The Woolwich/Barclays | 2006-01 - 2009-04 | Leeds: Call centre environment receiving inbound calls relating to mortgages from customers, valuers and solicitors. Advising them of the mortgage process and timescales involved, in a high pressurised situation. Also making outbound calls selling insurance to existing customers mainly the personal accident policy. Working off a speed dialler system, making 150-200 calls and targeted to 4 new policies per day, and advising on new products available.

• HND - Leisure Management | Sheffield Hallam University
• GNVQ - Leisure and Tourism | Whitcliffe Mount 6th Form
• GCSEs - including English, Maths and Science | Whitcliffe Mount School