Business System Analyst
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“‘Expert in streamlining processes and enabling business transformation”
Versatile Business Analyst with strong expertise in requirements engineering, stakeholder engagement, process automation, and system implementation. Experienced in both Agile and Waterfall delivery, with proven success in translating business needs into scalable technology solutions. Adept at leading requirements gathering workshops, gap analysis (AS-IS/TO-BE), and UAT to drive business transformation and improved customer experience. Recognised for delivering measurable improvements in efficiency, cost reduction, and customer satisfaction.
